My ZEN14 Outdoor Double Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN14 Outdoor Double Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Please check out the troubleshooting steps below! The Z-Box automatically refreshes the network and rebuilds the mesh in the background regularly. Unlike most hubs currently available, there is no need for …
Can't Add My ZEN76 On/Off Switch to My Z-Box Hub
Troubles adding your ZEN76 Switch to the Z-Box hub? Exclusion is the way to go. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series dev…
Can't Add My ZEN16 MultiRelay to My Z-Box Hub
ZEN16 not entering inclusion mode? The best way to resolve any inclusion issue is with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. …
Can't Add My ZEN04 Smart Plug to My Z-Box Hub
Trouble with inclusion? The best way to resolve any inclusion issue is with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 ser…
My ZEN05 Outdoor Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN05 Outdoor Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlik…
My ZEN16 MultiRelay Shows No Connection on My Z-Box Hub
Does your ZEN16 MultiRelay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unli…
My ZAC38 Range Extender Shows No Connection on My Z-Box Hub
Is your ZAC38 Range Extender powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular…
How to Access Advanced Settings for My ZEN37 Wall Remote on Z-Box
Custom drivers? Not here! You can unlock the full potential of your ZEN37 Wall Remote on the Z-Box Hub right out of the box. View, change, and save advanced settings for the device directly from the WEB UI. Just follow the instructions below to see how easy it is to edit the parameters for your ZEN37 on Z-Box. All A…
How to Add Your ZEN17 Universal Relay to the Z-Box Hub
No drivers, no custom handlers; it just works! With full support by Z-Box out of the box, it's quick and easy to add your ZEN17 Universal Relay to the Z-Box Hub and start customizing your device. Before including your device, ensure the ZEN17 is properly powered. The power supply only provides power to the Z-Wave ch…
How to Access Advanced Settings for My ZEN73 Toggle Switch on Z-Box
Quickly and easily view, edit, and customize any of the advanced parameters for your ZEN73 Smart Switch in the WEB UI of your Z-Box Hub. Personalize your device quickly to make it work for your needs. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance…
