Trouble getting your ZEN72 Dimmer into inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…
Inclusion issue with your ZEN52 Double Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub!…
Troubles including your new ZSE11 Q Sensor? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it simply acts as a soft Z-Wave…
Not a custom driver or device handler in sight! The ZSE41 Open | Close XS Sensor will be recognized and configured correctly by the Z-Box, no extra effort required. Accessing and customizing the advanced settings is easy; simply follow the steps below to customize your ZSE41 on the Z-Box Hub. All About Advanced Sett…
No drivers, no custom handlers; accessing the full advanced settings has never been easier than on the Z-Box. The ZSE70 Outdoor Motion Sensor will be recognized and configured correctly by the Z-Box. Customizing the advanced settings is simple; just follow the steps below to start programming your ZSE70 on the Z-Box …
No need for custom drivers here! You can unlock the full potential of your ZEN34 Remote Switch on the Z-Box Hub right from the start. View, adjust, and save advanced settings for the device directly from the WEB UI. Simply follow the instructions below to see how easy it is to edit the parameters for your ZEN34 on Z-…
Issues including your new ZEN15 Power Switch to your Z-Box hub? Start with exclusion! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
Does your ZAC36 Titan Valve Actuator display "No Connection" on your Z-Box Hub? We can help; check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs…
With so many options available, let's get to programming the ZEN35 Scene Dimmer! From scene control (multi-tap) to direct association, programming the ZEN35 Scene Dimmer on the Z-Box Hub is simple and intuitive. The Zooz ZEN35 is a powerful Z-Wave dimming scene controller featuring five customizable physical buttons…
If you can't add it, remove it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN30 Exclusion Steps * From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon . * You will be redirected to th…