My ZEN37 Wall Remote Shows Offline in SmartThings
Is your ZEN37 Wall Remote paired correctly to your SmartThings hub but is unresponsive to Z-Wave commands from the SmartThings hub, then it could be out of range or experiencing some kind of connectivity issue. Communication routes are established by the hub at the time of device inclusion. If the device was paired …
How to Access Advanced Settings for My ZEN37 Wall Remote on Z-Box
Custom drivers? Not here! You can unlock the full potential of your ZEN37 Wall Remote on the Z-Box Hub right out of the box. View, change, and save advanced settings for the device directly from the WEB UI. Just follow the instructions below to see how easy it is to edit the parameters for your ZEN37 on Z-Box. Fir…
Can't Add My ZEN37 Wall Remote to My Z-Box Hub
Trouble with inclusion? The quickest way to resolve any inclusion issues is with a hub-based reset, also known as exclusion. It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! It can be done at any time, even if a device has never been i…
How to Use Your ZEN37 Wall Remote With Smart Bulbs On Hubitat
No need to wire this switch! Get easy smart bulb control from the wireless, re-chargeable ZEN37 Wall Remote. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the buttons on this device according to the standard scene control / central scene event inst…
My ZEN37 Wall Remote is Unresponsive in Hubitat
So your ZEN37 Wall Remote is included but not responsive to commands from your hub? You'll want to rule out any range, interference, or configuration issues at play. You can try to repair the Z-Wave network to see if that improves the hub's connection with the ZEN37. First, verify you have the latest version of Hubi…
How to Use Your ZEN37 Wall Remote With Smart Bulbs On SmartThings
Don't want to worry about wiring, but you're looking for convenient control for your smart bulbs? The new ZEN37 Wall Remote is an excellent choice. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the paddle on this device according to the standard sc…
My ZEN37 Wall Remote is Unresponsive in My Z-Wave System
Connectivity issues? There are a few reasons a device can drop offline or become unresponsive. Check out the troubleshooting steps below! * The ZEN37 Remote Switch has a range of up to 250 feet line of sight - but this range can be shortened by interferences like glass or metal elements, thick walls, or large fur…
There is No LED Activity and My ZEN37 Wall Remote is Unresponsive
Make sure the battery tabs have been removed in order to power your Wall Remote. You'll want to use the included triangle tool to gently open the remote and access the batteries. If you remove the battery tabs and see no LED activity whatsoever, make sure the batteries are oriented properly. If you find the remot…
Recommended Accessories for Your ZEN37 Wall Remote
Check out our ZEN37 Wall Remote accessory recommendations below: The ZEN37 is the perfect add-on switch to put in an existing switch box or install on any flat surface, no wiring required! If you're installing the Wall Remote on a flat surface where there isn't an existing switch box, you could add a Screwless Deco…
My ZEN37 Wall Remote is Unresponsive to Home Assistant
Are you finding your ZEN37 Wall Remote unresponsive to Z-Wave commands? We've compiled a list of troubleshooting steps below! Your Wall Remote is an 800-Series Z-Wave device that has a range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can sho…
