Can't Add My ZEN17 Universal Relay to Hubitat
ZEN17 not pairing to Hubitat? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. ZEN17 Exclusion Steps * Open Hubitat in y…
Can't Add the ZEN25 Double Plug to Home Assistant
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? If you're having issues including your Double Plug to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset, and a device doesn't need to be included first to be able to be excluded. Exclu…
Can't Add My ZSE11 Q Sensor to My Z-Wave System
Excluding or removing the Q Sensor from your hub system can help with a variety of configuration issues. The process acts as a soft reset for the device and can be done even if the ZSE11 was never successfully included or a part of your Z-Wave network. 800 series only: Exclusion before inclusion applies to the 70…
Can't Add My ZEN27 Dimmer to Wink
The first thing to try is resetting the dimmer by excluding it from Wink. Even if the device was never added to Wink successfully, you can still exclude it: 1. Click on Hubs 2. Click on Settings (the three dots in the upper right corner) 3. Click on your hub (most likely named Wink Hub) 5. Scroll down to Set…
Can't Add My ZEN25 Double Plug to Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Exclude to include? You would be surprised what might work to connect your ZEN25 to your hub. Exclusion serves as a gentle reset to fix various connection and configuration issues, even if the device was never paired s…
Can't Add the ZEN26 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings > Devices and Services > Z-Wave > Cogwheel > Options (Manage network …
Can't Add the ZEN21 On/Off Switch to Home Assistant
This is product is discontinued and replaced with ZEN71. What does that mean? If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset. Exclusion Steps A device doesn't need to be included first to be able to excluded. Here's how to do …
Can't Add My ZEN17 Universal Relay to My Z-Wave System
Having trouble adding the ZEN17 to your Z-Wave system? It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude bef…
Can't Add My ZEN76 S2 Switch to Hubitat
Get the ZEN76 paired to your hub in no time - but first, exclude it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN76 Exclusion Steps * Open Hubitat in your Internet browser * Go to Devices * Click on + Add Device in the top right co…
Can't Add My ZEN24 Dimmer to Wink
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclusion should be your first move. Exclusion is basically a reset, so even if your dimmer was never added to Wink successfully you'll still be able to exclude the unit: 1. Click on Hubs 2. Click on Settings (the three dots …
