My Device Keeps Going Offline
If your Zooz product joined the hub and has initially worked well but now shows as disconnected or offline, there may be some network issues causing this behavior. Let's try the most effective strategies to troubleshoot connectivity problems. 1. ADD A Z-WAVE SIGNAL REPEATER If a device keeps going offline, it usu…
My ZSE40 4-in-1 Sensor Shows Offline in SmartThings
This is product is discontinued and replaced with ZSE11 . What does that mean? This type of error may point to a range or connectivity issue. You can use the network repair feature to refresh your mesh network's connections using the SmartThings app. See the steps below: * Open your SmartThings app and locate…
My ZEN21 On/Off Switch Shows Offline in SmartThings
If your switch is Unavailable or keeps dropping offline, this usually points to a connectivity issue. (This is a discontinued product, replacement model: ZEN71) A network repair will help refresh your mesh network's connections. See the steps below to run the repair: * Open your SmartThings app and locate y…
