My ZEN14 Outdoor Double Plug Shows Offline in SmartThings
A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the…
My ZEN05 Outdoor Smart Plug Shows Offline in Hubitat
Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. Follow…
My ZEN16 Multirelay Shows "Can't Detect Device" in Vera
A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using Update Neighbor Nodes. This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices and sh…
My ZEN06 Smart Plug is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determine…
My ZSE41 Open | Close XS Sensor Shows Offline in Vera
Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera fin…
My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Vera
Does your Temperature | Humidity Sensor show offline? A range or connectivity issue could be the cause. Once you have included your ZSE44 successfully, refreshing the connections in your mesh network is the next step. You can do this in Vera with a simple feature called Update Neighbor Nodes. It will help Vera fin…
My ZEN14 Outdoor Double Plug Shows Offline in Hubitat
Range, interference, or configuration issues may be the root cause of your ZEN14 Outdoor Double Plug showing as “offline” in Hubitat. An easy place to start is with is Z-Wave Network Repair. Ensure your Hubitat platform version is up-to-date first. Next, use Z-Wave Repair to refresh your mesh connections. Follow the…
My ZEN14 Outdoor Double Plug is Unresponsive to Home Assistant
Are you able to control the ZEN14 Outdoor Double Plug manually, but it is unresponsive to Z-Wave commands? Try the troubleshooting steps below! Your ZEN14 Outdoor Double Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); however, interferences like large furniture, thick walls, and metal …
My ZEN05 Outdoor Smart Plug is Unresponsive to My Z-Wave System
Is your ZEN05 plugged in but not responding to your app, updating status, or showing that it's offline? This suggests a connectivity issue: The Outdoor Smart Plug is a 700 series Z-Wave Plus device that has range of 300 feet (line of sight). Even so, interferences like thick walls, large furniture, and metal or glas…
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Vera
Is your ZSE43 not responding to Z-Wave commands? It could be a range or connectivity issue. After including your ZSE43 successfully, the next best step is to refresh the connections in your mesh network. This is accomplished in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the mo…
