Can't Add My ZEN78 High Power Relay to Z-Box
Inclusion issue with your ZEN78 High Power Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …
Can't Add My ZEN78 High Power Relay to SmartThings
Having trouble including your ZEN78 High Power Relay? Excluding the device may help. Even if your ZEN78 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Exclusion Steps * Open your SmartThings app and locate your SmartThing…
How to Add Your ZEN78 High Power Relay to Z-Box
No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN78 High Power Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new d…
How to Access Advanced Settings for My ZEN78 High Power Relay on Home Assistant
Set your energy reports, program timers or choose your input type, all from the ZEN78 High Power Relay advanced settings in Home Assistant! The ZEN78 relay is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the J…
How to Access Advanced Settings for My ZEN78 High Power Relay on SmartThings
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN78 High Power Relay for the lua platform. Below are the instructions on how to install the driver, and if you haven't added one before, it's an easy process that only takes a few minutes. Pl…
Can't Add My ZEN78 High Power Relay to HomeSeer
If you're having trouble adding your ZEN78 High Power Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you hav…
How to Access Advanced Settings for My ZEN78 High Power Relay on Z-Box
Configuration is simple with the Z-Box! The ZEN78 High Power Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected t…
How to Add Your ZEN78 High Power Relay to HomeSeer
If the LED indicator on the ZEN78 High Power Relay, is slowly blinking red, then it's properly powered. Check that you can manually toggle the connected load by clicking the Z-Wave button, and then you're ready to include the relay to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plu…
ZEN78 High Power Relay Change Log
Here are the changes we made to the ZEN78 model so far. VER. 1.0 (released 9/2025) Original release Hardware VER 1: * Energy monitoring * Overload protection * 800 Series Z-Wave chip * Two double-pole 40A relays (for both input and output) * Two screw terminals for an external dry contact wall switch Fir…
My ZEN78 High Power Relay Shows Offline in SmartThings
If your ZEN78 High Power Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…
