Can't Add My ZEN78 High Power Relay to Hubitat
Trouble including the ZEN78 to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. Exclusion Process * Open Hubitat in your Internet browser * Go to Devices * Click on + Add Devic…
How to Add Your ZEN78 High Power Relay to Z-Box
No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN78 High Power Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new d…
ZEN78 High Power Relay & Compatible Hubs
The ZEN78 High Power Relay is compatible with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Home Assistant (Z-Wave JS) * HomeSeer (Z-Wave Plus or Z-Wave JS Front End) * Hubitat (with custom driver ) * SmartThings Hub ( custom driver needed to access advanced settings) Wil…
ZEN78 High Power Relay Change Log
Here are the changes we made to the ZEN78 model so far. VER. 1.0 (released 9/2025) Original release Hardware VER 1: * Energy monitoring * Overload protection * 800 Series Z-Wave chip * Two double-pole 40A relays (for both input and output) * Two screw terminals for an external dry contact wall switch Fir…
My ZEN78 High Power Relay Shows Offline in Z-Box
Does your ZEN78 High Power Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background…
How to Access Advanced Settings for My ZEN78 High Power Relay on HomeSeer
Customize the external switch behavior, set timers and more with the advanced settings options available for your ZEN78 Heavy Duty Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounte…
How to Add Your ZEN78 High Power Relay to Your Z-Wave System
For Z-Wave control of the ZEN78 High Power Relay you will need to include it to your network; a process also known as adding or pairing. Important Note : The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the de…
How to Factory Reset the ZEN78 High Power Relay
Some ZEN78 High Power Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the dev…
How to Access Advanced Settings for My ZEN78 High Power Relay on SmartThings
The ZEN78 should be recognized as a basic on/off device without the custom driver. However, in order to access the advanced settings and full functionality of the device, the custom driver will need to be installed. Check here for updates on the custom driver, coming soon!
My ZEN78 High Power Relay Shows Offline in Home Assistant
If your ZEN78 High Power Relay is successfully included to your Home Assistant network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determ…
