Recommended Accessories for your ZEN78 High Power Relay
The ZEN78 High Power Relay is a 40A-rated Z-Wave relay designed for reliable switching of high-power 240VAC applications. With built-in overcurrent protection (triggering at 40.5A) and dual double-pole relays, it can disconnect both hot legs (L1 and L2) simultaneously—making it ideal for large appliances and heavy-du…
My ZEN78 High Power Relay Shows Offline in My Z-Wave System
Does the ZEN78 High Power Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seein…
My ZEN78 High Power Relay Shows Offline in Hubitat
If Hubitat shows your ZEN78 High Power Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific structure …
How to Add Your ZEN78 High Power Relay to HomeSeer
If the LED indicator on the ZEN78 High Power Relay, is slowly blinking red, then it's properly powered. Check that you can manually toggle the connected load by clicking the Z-Wave button, and then you're ready to include the relay to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plu…
Can't Add My ZEN78 High Power Relay to HomeSeer
If you're having trouble adding your ZEN78 High Power Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you hav…
My ZEN78 High Power Relay Shows Offline in HomeSeer
If your ZEN78 Heavy Duty Relay is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined b…
How to Access Advanced Settings for My ZEN78 High Power Relay on Z-Box
Configuration is simple with the Z-Box! The ZEN78 High Power Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected t…
My ZEN78 High Power Relay Shows Offline in SmartThings
If your ZEN78 High Power Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…
Can't Add My ZEN78 High Power Relay to Z-Box
Inclusion issue with your ZEN78 High Power Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …
Can't Add My ZEN78 High Power Relay to SmartThings
Having trouble including your ZEN78 High Power Relay? Excluding the device may help. Even if your ZEN78 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Exclusion Steps * Open your SmartThings app and locate your SmartThing…
