There is No LED Activity and My ZSE19 Multisiren is Unresponsive
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The LED indicator on your ZSE19 Multisiren should flash a couple seconds after inserting the four batteries. If opening up your device for the first time, you'll see a plastic battery tab sticking …
How Do I Perform Hard Reset on My ZSE43 Tilt | Shock XS Sensor?
A factory reset can help resolve some ZSE43 configuration issues. When to perform a factory reset: * You have tried to exclude the sensor from your network * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to factory default…
How Do I Perform Hard Reset on My ZEN22 Dimmer Switch?
This is product is discontinued and replaced with ZEN72 . What does that mean? Trouble with your ZEN22 Dimmer? Give a reset a try! If you've already tried excluding the dimmer from your network, and your ZEN22 Dimmer is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset…
How Do I Perform Hard Reset on My ZAC36 Valve Actuator?
A factory or hard reset is a good idea if your ZAC36 is not responding to any type of command. If excluding the device from your Z-Wave network did not help, then it's time to try a factory reset. A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults. Make sur…
There is No LED Activity and My ZEN06 Smart Plug Is Unresponsive
This is product is discontinued and replaced with ZEN04 . What does that mean? You've powered up your ZEN06 Smart Plug and it's not giving anything back. Here's what to try: It's never a bad idea to double check that the wall receptacle is powered on and working. Try moving the Smart Plug to another receptacle an…
There is No LED Activity and My ZSE29 Outdoor Motion Sensor is Unresponsive
This is product is discontinued and replaced with ZSE70 . What does that mean? Once your sensor is powered up by USB or battery, you should see the LED indicator flash in response. If the unit works on USB but not battery, double check that the batteries are clear of their plastic wrappings and that they're orien…
There is No LED Activity and My ZEN15 Power Switch is Unresponsive
The LED indicator on your ZEN15 Power Switch should light up as soon as you plug it in. If you've already plugged it into a receptacle and see no LED activity whatsoever, we'd first recommend moving it to a different receptacle to rule out any grounding issues. If the receptacle is powered and working fine, try per…
How Do I Perform Hard Reset on My ZEN31 RGBW Dimmer?
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Hard reset can help with a variety of configuration and connectivity issues. You also reset the device's kWh energy use meter if you'd like to refresh the readings. It's also a good idea to try res…
How Do I Perform Hard Reset on My ZEN21 On/Off Switch?
A factory reset could help with any configuration issues your ZEN21 could be experiencing. This is product is discontinued and replaced with ZEN71. What does that mean? If you've already tried excluding the device from your network, and your ZEN21 Switch is unresponsive to manual and Z-Wave control, then a fact…
How Do I Perform Hard Reset on My ZEN71 On/Off Switch?
When your switch is unresponsive to any other commands, a hard reset is the next step. If you haven't already, we recommend giving exclusion a try first before trying a hard reset. But if that doesn't help, proceed with these reset steps: * Press and hold the lower paddle for 10 seconds or more until the LED in…
