Can't Add My Double Plug ZEN25 to Home Assistant
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? If you're having issues including your Double Plug to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's ho…
Can't Add My ZEN30 Double Switch to Home Assistant
You've confirmed your Double Switch works well manually from both the dimmer and relay, but you're having issues including it to Home Assistant. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion ap…
How to Add Your ZEN52 Double Relay to Home Assistant
You can quickly and easily add the ZEN52 Double Relay to Home Assistant! We recommend using the new JS Z-Wave integration for optimal results. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an inter…
How to Add Your ZEN73 Toggle Switch 700 to Home Assistant
Once you've successfully installed your ZEN73 Toggle Switch, and confirmed it works manually, it's time to include it to your smart home network! With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly recommend upgrading to this integ…
Can't Add My MultiRelay ZEN16 to Home Assistant
If you're having issues including your MultiRelay to Home Assistant, exclusion is the first thing to try: It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
How to Access the Advanced Settings for ZEN71 On/Off Switch on Home Assistant
There are so many settings to customize the ZEN71 to your smart home needs! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch we would recommend first updating to the JS integratio…
How to Access the Advanced Settings for Your ZEN27 Dimmer on Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN27 we would recommend fir…
Can't Add My ZEN23 On/Off Switch to Home Assistant
This is product is discontinued and replaced with the ZEN73 . What does that mean? If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: * In …
My ZEN16 MultiRelay is Unresponsive to Home Assistant
Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your MultiRelay is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific stru…
How to Connect Your ZEN21 On/Off Switch to Home Assistant
Before including the switch to your network, confirm that it works manually without issue. This is product is discontinued and replaced with ZEN71. What does that mean? Once you've determined that the switch works fine as a manual light switch, it's time to add it to your Home Assistant network. Here's how to d…
