If the status of your ZEN20 Power Strip shows as “offline” status could indicate your device is out of range or didn’t configure properly. Try these steps to resolve the problem. First, check if your Hubitat hub is updated to the latest platform version. Once you have done that, you can try a Z-Wave Network Repair …
If you're having issues including your Power Strip to Home Assistant, exclusion is the first thing to try: Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 …
The "Offline" error may point to a range or connectivity issue. If your ZEN20 Power Strip shows Offline, first try Network Discovery . This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your ZEN20 Power Strip. Here's…
We recommend using the community driver linked below for the best access to all of the advanced settings for the ZEN20. You'll want to confirm your Hubitat hub is on the latest platform version. You'll be able to see the settings under Preferences of the primary device in Hubitat (remember to save the device after…
Enjoy quick on/off remote control of all 5 outlets using your Wink app. You'll be able to create schedules and add the ZEN20 Power Strip to custom Robots. However, you won't have access to the ZEN20 Power Strip's advanced settings and parameter inputs. You also won't be able to monitor the device's energy consumptio…
Adding your ZEN20 Power Strip to Hubitat has never been easier since becoming officially integrated. If you have any issues with the configuration or accessing parameters, you can use the custom driver for the ZEN20 . With the advent of Z-Wave long range (ZWLR), Hubitat now offers the option to include your long r…
Have the ZEN20 Power Strip paired to Home Assistant in just a few easy steps! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant so please update to the JS integration before pairing your ZEN20. If you're experiencing issues with accessing the advanced settings of your…
We've introduced a lot of cool advanced options in this upgraded version of the ZEN20 Power Strip. You'll be able to adjust a variety of reporting frequencies, on/off status after power failure, overload protections, and auto on/off timers (among others!). Here's how to how to adjust the parameter settings: 1. Open…
The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Let's start with Updating Neighbor Nodes. This is a useful feature in your Vera interface that will refresh the network and help Vera find the most efficient route to your ZEN20 Power Strip. Give this a try if you're e…
Manually adding your ZEN20 Power Strip to Vera is easy: 1. Plug the ZEN20 Power Strip into the grounded receptacle you plan to use it with (doesn't need to be close to Vera) 2. Put Vera into inclusion mode by selecting the Devices tab. Then click on the gray " + Add Device " button 3. Choose Generic Z-Wave Devi…