Can't Add My ZEN27 Dimmer Switch to Hubitat
If your ZEN27 Dimmer Switch won’t add to your hub, then you need to try to exclude it first. It sounds like a strange suggestion, but removing your ZEN27 from the hub first can help fix any problems it may be having with inclusion, even if it’s never been included to your hub. The app will simply confirm an “unknown…
My ZEN20 Power Strip Shows Offline in Hubitat
If the status of your ZEN20 Power Strip shows as “offline” status could indicate your device is out of range or didn’t configure properly. Try these steps to resolve the problem. First, check if your Hubitat hub is updated to the latest platform version. Once you have done that, you can try a Z-Wave Network Repair …
Can't Add My ZEN15 Power Switch to Hubitat
To successfully pair your ZEN15 with your hub, you may need to exclude it first. Excluding the device from Hubitat may help with any connection or configuration issues, and can be done even if it was never added to the hub’s network. 800 series only: Exclusion before inclusion applies to the 700 series and earlier …
How to Add Your ZSE19 Multisiren to Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime: What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base The ZSE19 Multisiren should pair to your Hubitat hub instantly without any additional set up because it is officially int…
My ZEN16 MultiRelay Shows Offline in Hubitat
If your ZEN16 is showing "offline" in Hubitat, this could indicate an issue with range or configuration. Here's what to try first: Check first that your Hubitat platform version is up-to-date. If it is, then you can use r epair Z-Wave, which is a feature that refreshes your mesh network's connections. Here are the…
How to Access Advanced Settings for ZEN23 On/Off Toggle Switch on Hubitat
This is product is discontinued and replaced with ZEN73 . What does that mean? The ZEN23 should be recognized by Hubitat with all the advanced settings because it is officially integrated. If you don’t see all the advanced settings in the device view then you’ll need to install a custom device driver. You should …
My ZSE29 Outdoor Motion Sensor Shows Offline in Hubitat
This is product is discontinued and replaced with ZSE70 . What does that mean? An “offline” status is typically the result of your ZSE29 Outdoor Motion Sensor of a range or configuration issue. You can try to fix it with a Z-Wave Repair. Verify your Hubitat hub is operating on the most up-to-date version. Then, y…
How to Access Advanced Settings for My ZSE43 Tilt | Shock XS Sensor on Hubitat
Looking for the ZSE43 advanced settings? Hubitat should fully recognize your Tilt | Shock sensor out of the box, but we recommend using the built-in driver in case any of the settings are not available. First, confirm your Hubitat hub is on the latest platform version, and that your ZSE43 has the most recent firmwar…
Can't Add My ZSE18 Motion Sensor to Hubitat
If you find the inclusion process isn’t working for your ZSE18, then it’s time to try excluding it. While it might seem like an odd step to take, the process acts as a soft reset to help with any inclusion or configuration problems. You’ll be able to do this even if the ZSE18 was never added to Hubitat. 800 series …
Can't Add My ZEN21 On/Off Switch to Hubitat
Excluding your ZEN21 could be the solution to including it. This is product is discontinued and replaced with ZEN71. What does that mean? Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an “unknown” …
