My ZEN57 240V XS Relay Shows Offline in HomeSeer
If your ZEN57 240V XS Relay is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by t…
My ZSE50 Siren & Chime is Unresponsive to HomeSeer
If your ZSE50 is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific st…
How to Add Your ZEN57 240V XS Relay to HomeSeer
If the LED indicator on the ZEN57 240V XS Relay, is slowly blinking green, then it's properly powered. Check that you can manually toggle the connected load, and then you're ready to include the relay to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End o…
How to Add Your ZEN58 Low Voltage XS Relay to HomeSeer
If the LED indicator on the ZEN58 is slowly blinking green, then it's properly powered. Check that you can manually toggle the connected load, and then you're ready to include the relay to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If …
How to Access Advanced Settings for the ZSE50 Siren & Chime on HomeSeer
Set your playback mode, change the LED behavior, or even adjust the button volume, all from the ZSE50 Siren & Chime advanced settings in HomeSeer. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you…
My ZEN35 Scene Dimmer is Offline in HomeSeer
Try these troubleshooting steps if your ZEN35 Scene Dimmer is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN35 Scene Dimmer has a range of up to 500 feet (line of sight), and a range of up to 1300 feet when connected via…
How to Add Your ZSE50 Siren & Chime to HomeSeer
Adding the ZSE50 Siren & Chime to HomeSeer is a quick and easy process. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend first…
Can't Add My ZEN35 Scene Dimmer to HomeSeer
If you're having trouble adding your ZEN35 Scene Dimmer to HomeSeer, you may need to try a factory reset or an exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 …
How to Access the Advanced Settings for the ZAC38 Range Extender on HomeSeer
The ZAC38 Range Extender offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZAC38 Range Extender, we would rec…
My ZAC38 Range Extender is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZAC38 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZAC38 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…
