Is the ZEN55 Smoke and Co Detector Bridge installed, but there is no LED activity, and the relay is unresponsive? Please check out the list of troubleshooting steps below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the de…
You've plugged in your ZAC38 Range Extender into a grounded 110VAC receptacle, and there is no LED response from the device? We can help! First, please note that the device battery does not come charged; once it is plugged in then the battery will charge. If there is still no response, please try moving it to a…
Make sure the battery tabs have been removed in order to power your Wall Remote. You'll want to use the included triangle tool to gently open the remote and access the batteries. If you remove the battery tabs and see no LED activity whatsoever, make sure the batteries are oriented properly. If you find the remot…
So your ZEN04 Smart Plug is powered in a grounded 110VAC receptacle, and there is no LED response from the device? Check out the tips below: The best place to start is by ruling out any power or grounding issues. Try moving the ZEN04 to a different receptacle on a different circuit. The ZEN04 is equipped with a f…
So you've installed the ZEN53 DC Motor Controller, but there is no LED activity, and the device is unresponsive? Please check out the troubleshooting steps below. * Start by ensuring you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is con…
Got the ZEN54 0-10V Dimmer installed, but there is no LED activity, and the device is unresponsive? Please ensure you verify all the details below: * Start by ensuring you have restored power to the unit at the breaker panel, following the completion of the installation. * Make sure your fixture uses a 0-10 V di…
You've plugged in your ZEN05 Outdoor Smart Plug into a grounded 110VAC receptacle, and there is no LED response from the device? We can help! First, try moving it to a different receptacle to rule out any grounding issues. The ZEN05 is equipped with a feature that allows you to switch between LED indicator modes …
Your ZEN14 Outdoor Double Plug is plugged in to a grounded 110VAC receptacle, but there is no LED response from the device? Try the troubleshooting steps below: To rule out any grounding or power issues, first try moving it to a different receptacle. One feature of the ZEN14 allows you to switch between LED indic…
Have you installed the ZEN52 Double Relay, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power …
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you've wired up your ZEN31, but the LED indicator is not lighting up, and the unit is unresponsive, then here are a few things you can try: * Make sure you're using an appropriate power supply!…