My ZEN78 High Power Relay Shows Offline in Home Assistant
If your ZEN78 High Power Relay is successfully included to your Home Assistant network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determ…
Rapid Battery Drain on My ZSE42 Leak Sensor
The ZSE42 Leak Sensor is a small, battery-powered Z-Wave device built to detect and alert you to water leaks in real time. It’s engineered for long-lasting battery performance, but certain configurations or environmental conditions can sometimes cause the battery to deplete more quickly than expected. The following s…
My ZEN78 High Power Relay Shows Offline in Hubitat
If Hubitat shows your ZEN78 High Power Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific structure …
Can't Add My ZEN78 High Power Relay to Z-Box
Inclusion issue with your ZEN78 High Power Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …
Rapid Battery Drain on My ZSE43 Tilt | Shock Sensor
The ZSE43 Tilt | Shock Sensor is a compact, battery-powered Z-Wave device designed to detect shock or changes in position on garage doors, windows, or other movable surfaces (tilt only). It’s built for long battery life, but certain configurations or installation conditions may occasionally cause the battery to drain…
Can't Add My ZEN58 Low Voltage XS Relay to HomeSeer
If you're having trouble adding your ZEN58 Low Voltage XS Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you…
Can't Add My ZSE50 Siren & Chime to HomeSeer
If you're having trouble adding your ZSE50 Siren & Chime to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you haven'…
My ZSE50 Siren & Chime is Unresponsive to My Z-Wave System
Does the ZSE50 Siren & Chime show as offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
Can't Add My ZEN78 High Power Relay to SmartThings
Having trouble including your ZEN78 High Power Relay? Excluding the device may help. Even if your ZEN78 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Exclusion Steps * Open your SmartThings app and locate your SmartThing…
Can't Add My ZSE50 Siren & Chime to My Z-Wave System
Having troubles adding the ZSE50 Sire & Chime to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZSE50 doesn't…
