Can't Add My ZSE70 Outdoor Motion Sensor to SmartThings
Inclusion issues? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. Devices don't need to be included properly to be able to be excluded. You'll want to ensure you have the custom driver installed for the ZSE70 first. In y…
Can't Add My ZSE70 Outdoor Motion Sensor to Home Assistant
If you're having issues including your ZSE70 Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. You can do this even if the sensor has never been included; it's simply a soft Z-Wave reset that tends to resolve most inclusion or configuration issues. Here's how to do it: * In Home Assista…
Can't Add My ZSE70 Outdoor Motion Sensor to Hubitat
If you find the inclusion process isn’t working for your ZSE70, then it’s time to try excluding it. While it might seem like an odd step to take, this process actually acts as a soft reset to help with any inclusion or configuration problems. You’ll be able to do this even if the ZSE70 was never added to Hubitat. Yo…
My ZSE44 Temperature | Humidity Sensor is Not Reporting Reliably To My Hub
Have you connected and integrated your ZSE44 Temperature | Humidity sensor with the hub, only to find inconsistencies in the reports? Is it consistently failing to update values based on your programmed advanced settings or not reporting at all? Don't worry, we're ready to help you troubleshoot effectively before you…
My ZSE70 Outdoor Motion Sensor is Not Reporting Reliably to My Hub
Are you experiencing issues with your ZSE70 Outdoor Motion sensor despite successfully installing and linking it to your hub? Do you find that it's consistently displaying incorrect status readings, such as being stuck on motion or no motion, or perhaps failing to generate reports altogether? Check out the troublesho…
My ZSE18 Motion Sensor is Not Reporting Reliably to My Hub
Are you experiencing issues with your ZSE18 Motion sensor despite successfully installing and linking it to your hub? Do you find that it's consistently displaying incorrect status readings, such as being stuck on motion or no motion, or perhaps failing to generate reports altogether? Check out the troubleshooting st…
My ZSE42 Leak Sensor is Not Reporting Reliably To My Hub
Have you installed and added your ZSE42 sensor to the hub, but you're not receiving accurate reports? Is your sensor consistently showing either wet or dry status, or is it failing to generate reports? Don't worry, we've compiled the most effective troubleshooting steps for you to try before contacting our support te…
There is No LED Activity and My ZEN55 Smoke and Co Detector Bridge is Unresponsive
Is the ZEN55 Smoke and Co Detector Bridge installed, but there is no LED activity, and the relay is unresponsive? Please check out the list of troubleshooting steps below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the de…
There is No LED Activity and My ZAC38 Range Extender is Unresponsive
You've plugged in your ZAC38 Range Extender into a grounded 110VAC receptacle, and there is no LED response from the device? We can help! First, please note that the device battery does not come charged; once it is plugged in then the battery will charge. If there is still no response, please try moving it to a…
My ZEN37 Wall Remote Shows No Connection on My Z-Box Hub
Is the ZEN37 Wall Remote displaying "No Connection" on your Z-Box Hub? Check out the simple troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently avai…
