Does the ZEN52 Double Relay show as “offline" in Hubitat? This suggests a range or configuration issue. A Z-Wave Network Repair could help. Ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections: * Open…
Is the ZEN52 included to Home Assistant, but unresponsive to commands? You may need to heal the network. Interferences like furniture, thick walls, or metal elements can shorten range. The range for the device is determined by the specific structure of your home and the strength of your mesh network. If you're se…
If inclusion was initially successful, but your ZEN52 Double Relay shows offline in SmartThings, it may indicate a range or connectivity issue. Network Repair can be used to refresh your mesh network's connections using the SmartThings app. This helps the SmartThings hub find a more efficient route to the relay. …
Have you installed the ZEN52 Double Relay, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power …
The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft re…
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
Adding your ZEN52 Double Relay to Vera is fast and easy! Below are the steps to pair your device: Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and off with a cl…
Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't need …
You can adjust the settings of your ZEN52 Double Relay to fit your needs! The steps listed below allow you to change the parameters (also known as the advanced settings) in your Vera interface. Ensure you change the correct values for Variable (corresponding the Parameter you'd like to change), Data Size , and …
Having trouble adding the ZEN52 Double Relay to SmartThings? Start by excluding the device. Exclusion helps to resolve any issues with configuration or inclusion and can be done even if the unit has never successfully been included to SmartThings. Important Note : A steady, blinking green is the standard state fo…