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Showing articles from Exclusion tag

Can't Add My ZSE70 Outdoor Motion Sensor to My Z-Box Hub

Having trouble adding your new ZSE70 Outdoor Motion Sensor to your Z-Box hub? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hu…

Can't Add My ZEN05 Outdoor Smart Plug to HomeSeer

It might not sound logical, but if you're having trouble adding your ZEN05 Outdoor Smart Plug to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN05 to HomeSeer or another Z-Wave network before. Zooz products are officially…

Can't Add My ZEN34 Remote Switch to HomeSeer

If you're having trouble adding your ZEN34 Remote Switch to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN34 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and …

Can't Add My ZEN17 Universal Relay to HomeSeer

If you're having trouble adding your ZEN17 Universal Relay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly…

Can't Add My ZSE70 Outdoor Motion Sensor to SmartThings

Inclusion issues? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. Devices don't need to be included properly to be able to be excluded. You'll want to ensure you have the custom driver installed  for the ZSE70 first. In y…

Can't Add My ZEN32 Scene Controller to HomeSeer

If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN32 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus a…

Can't Add My ZEN76 On/Off Switch to HomeSeer

If you're having trouble adding your ZEN76 switch to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN76 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-W…

Can't Add My ZEN77 Dimmer to HomeSeer

If you're having trouble adding your ZEN77 Dimmer to HomeSeer, we recommend trying the exclusion process first. Exclusion serves as a soft reset for the device and can be done even if your ZEN77 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivity issues and prep…

Can't Add My ZEN74 Toggle Switch to HomeSeer

If you're having trouble adding your ZEN74 Dimmer to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN74 to HomeSeer or another Z-Wave network before.  However, please note that exclusion before inclusion applies to the 700 se…

Can't Add My ZSE70 Outdoor Motion Sensor to Home Assistant

If you're having issues including your ZSE70 Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. You can do this even if the sensor has never been included; it's simply a soft Z-Wave reset that tends to resolve most inclusion or configuration issues. Here's how to do it: * In Home Assista…

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