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Showing articles from Exclusion tag

Can't Add My ZEN04 Smart Plug to HomeSeer

If you're having trouble adding your ZEN04 Smart Plug to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN04 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the…

Can't Add My ZEN16 MultiRelay to HomeSeer

If you're having trouble adding your ZEN16 MultiRelay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 Relay or the unit not properly…

Can't Add My ZEN72 Dimmer to HomeSeer

If you're experiencing difficulties adding your ZEN72 Dimmer to HomeSeer, you might need to try the exclusion process first. Exclusion serves as a soft reset for the device and can be performed even if your ZEN72 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivi…

Can't Add My ZEN73 Toggle Switch to HomeSeer

If you're having trouble adding your ZEN73 On/Off Switch to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN73 to HomeSeer or another Z-Wave network before.  However, please note that exclusion before inclusion applies to the…

Can't Add My ZSE70 Outdoor Motion Sensor to Hubitat

If you find the inclusion process isn’t working for your ZSE70, then it’s time to try excluding it. While it might seem like an odd step to take, this process actually acts as a soft reset to help with any inclusion or configuration problems. You’ll be able to do this even if the ZSE70 was never added to Hubitat. Yo…

Can't Add My ZEN74 Dimmer to My Z-Box Hub

ZEN74 inclusion issues? Try a soft, hub-based reset, also known as exclusion. Exclusion is the simplest and fastest way to resolve any inclusion or configuration issues. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently included. A different way to think of e…

Can't Add My ZEN32 Scene Controller to My Z-Box Hub

Trouble getting your ZEN32 Scene Controller into inclusion mode? Exclusion is the easiest resolution. It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! …

Can't Add My ZEN73 On/Off Switch to My Z-Box Hub

ZEN73 On/Off Switch not entering inclusion mode? Give exclusion a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently include…

Can't Add My ZEN17 Universal Relay to My Z-Box Hub

Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device fi…

Can't Add My ZEN72 On/Off Switch to My Z-Box Hub

Trouble getting your ZEN72 Dimmer into inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…

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