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Showing articles from Offline tag

My ZEN55 Smoke & CO Detector Bridge Shows Offline in Hubitat

Your ZEN55 Smoke & CO Detector Bridge is successfully included, but it's showing as “offline" in Hubitat? This is suggestive of a potential range or configuration issue. The easiest place to start is with a Z-Wave Network Repair. You always want to start by ensuring that your Hubitat hub is up to date on its platfor…

My ZEN55 Smoke & CO Detector Bridge is Unresponsive to My Z-Wave System

You've successfully installed and included your ZEN55 Smoke & CO Detector Bridge, but it's offline or unresponsive to Z-Wave commands?  Give the troubleshooting steps below a try! Range is determined by the individual structure of your home and the strength of your mesh network; sometimes, interference like metal, s…

My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System

Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for the…

My ZEN55 Smoke & CO Detector Bridge Shows Offline in Home Assistant

Connectivity issues? Is your ZEN55 Smoke & CO Detector Bridge included and configured but showing offline and is unresponsive to commands from the hub? The best thing to try is running a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your …

My ZSE41 Open | Close XS Sensor Shows Offline in Vera

Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing  Update Neighbor Nodes  in Vera . This will help Vera fin…

My ZEN16 Multirelay Shows "Can't Detect Device" in Vera

A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using  Update Neighbor Nodes.  This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices and sh…

My ZEN05 Outdoor Smart Plug Shows Offline in Hubitat

Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. Follow…

My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Vera

Does your Temperature | Humidity Sensor show offline? A range or connectivity issue could be the cause. Once you have included your ZSE44 successfully, refreshing the connections in your mesh network is the next step. You can do this in Vera with a simple feature called  Update Neighbor Nodes.  It will help Vera fin…

My ZEN55 Smoke & CO Detector Bridge Shows Offline in SmartThings

Struggling with connectivity issues? Your ZEN55 Smoke & CO Detector Bridge is included to SmartThings but it's showing offline? Let's rule out any potential range or connectivity issues first. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connecti…

My ZSE43 Tilt | Shock XS Sensor Shows Offline in Vera

Is your ZSE43 not responding to Z-Wave commands? It could be a range or connectivity issue. After including your ZSE43 successfully, the next best step is to refresh the connections in your mesh network. This is accomplished in Vera with a helpful feature called  Update Neighbor Nodes.  It will help Vera find the mo…

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