My ZEN54 0-10V Dimmer Shows Offline in SmartThings
Connectivity issues got you down? If you have included the ZEN54 0-010V Dimmer to SmartThings but it's showing offline, it may be a range or connectivity issue. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connections. Steps for Network Repair…
My ZEN14 Outdoor Double Plug Shows Offline in SmartThings
A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the…
My ZEN53 DC Motor Controller Shows Offline in SmartThings
If your ZEN53 DC Motor Controller is successfully included to your SmartThings hub but still shows offline, it may be a range or connectivity issue. Start by using the Network Repair feature in the SmartThings app to refresh your mesh network's connections. Steps for Network Repair below: * Open your SmartThing…
My ZEN04 Smart Plug Shows Offline in Hubitat
So the ZEN04 is included to Hubitat, but showing as offline? This can occur when a device is out of range or didn’t configure properly when including. Trying a Z-Wave Network Repair can help resolve the issue! Always ensure that your Hubitat platform version is up-to-date first. Next, follow steps below to initiate …
My ZSE41 Open | Close XS Sensor Shows Offline in Vera
Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera fin…
My ZEN54 0-10V Dimmer Shows Offline in Home Assistant
Is your ZEN54 0-10V Dimmer successfully included but showing offline in Home Assistant? Is it unresponsive to commands from the hub? Try a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your mesh network. Large furniture, thick walls, meta…
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Vera
Is your ZSE43 not responding to Z-Wave commands? It could be a range or connectivity issue. After including your ZSE43 successfully, the next best step is to refresh the connections in your mesh network. This is accomplished in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the mo…
My ZEN05 Outdoor Smart Plug is Unresponsive to Home Assistant
Can you control the ZEN05 Outdoor Smart Plug manually, but find it is not responding to Z-Wave commands? Try the troubleshooting steps below to resolve the issue! While the ZEN05 Outdoor Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); interferences like stone, metal, and thick walls ca…
My ZAC36 Valve Actuator Shows Offline in Ring Alarm
Is your ZAC36 showing as offline in your Ring app? Trouble with responsiveness to Z-Wave commands? Your device could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors)…
My ZAC38 Range Extender is Unresponsive to My Z-Wave System
If your ZAC38 Range Extender is powered but unresponsive to commands from your app, is not updating status, or is showing that it's offline, this is suggestive of a range or connectivity issue. The ZAC38 is an 800 series Z-Wave Plus device that has range of up to 400 feet (line of sight). However, interferences like…
