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Showing articles from Offline tag

My ZEN04 Smart Plug is Unresponsive to My Z-Wave System

So the ZEN04 is powered but unresponsive to commands from your app, is not updating status, or is showing that it's offline? This suggests a range or connectivity issue: The ZEN04 Smart Plug is a 700 series Z-Wave Plus device that has range of up to 300 feet (line of sight). Even so, interferences like thick walls, …

My ZAC38 Range Extender is Unresponsive to Home Assistant

If your ZAC38 Range extender is powered and included to the hub but it is not responding to Z-Wave commands, try the simple troubleshooting steps below to resolve the issue! While the ZAC38 is a Z-Wave Plus device that has range of up to 400 feet ( line of sight ); interferences like stone, metal, and thick walls ca…

My ZAC38 Range Extender is Unresponsive to My Z-Wave System

If your ZAC38 Range Extender is powered but unresponsive to commands from your app, is not updating status, or is showing that it's offline, this is suggestive of a range or connectivity issue. The ZAC38 is an 800 series Z-Wave Plus device that has range of up to 400 feet (line of sight). However, interferences like…

My ZSE41 Open | Close XS Sensor Shows Offline in Vera

Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing  Update Neighbor Nodes  in Vera . This will help Vera fin…

My ZEN37 Wall Remote is Unresponsive in My Z-Wave System

Connectivity issues? There are a few reasons a device can drop offline or become unresponsive. Check out the troubleshooting steps below! * The ZEN37 Remote Switch has a range of  up to 250 feet line of sight  - but this range can be shortened by interferences like glass or metal elements, thick walls, or large fur…

My ZSE43 Tilt | Shock XS Sensor Shows Offline in Vera

Is your ZSE43 not responding to Z-Wave commands? It could be a range or connectivity issue. After including your ZSE43 successfully, the next best step is to refresh the connections in your mesh network. This is accomplished in Vera with a helpful feature called  Update Neighbor Nodes.  It will help Vera find the mo…

My ZEN55 Smoke & CO Detector Bridge Shows Offline in Hubitat

Your ZEN55 Smoke & CO Detector Bridge is successfully included, but it's showing as “offline" in Hubitat? This is suggestive of a potential range or configuration issue. The easiest place to start is with a Z-Wave Network Repair. You always want to start by ensuring that your Hubitat hub is up to date on its platfor…

My ZAC38 Range Extender Shows Offline in Hubitat

If your ZAC38 Range Extender is powered and included to Hubitat, but is showing as offline, then this points to a range, interference, or connectivity issue. This can occur when a device is out of range, didn’t configure properly when including, or there are too many interferences between the device and the hub. Tryi…

My ZAC36 Valve Actuator Shows Offline in Ring Alarm

Is your ZAC36 showing as offline in your Ring app? Trouble with responsiveness to Z-Wave commands? Your device could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors)…

My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Vera

Does your Temperature | Humidity Sensor show offline? A range or connectivity issue could be the cause. Once you have included your ZSE44 successfully, refreshing the connections in your mesh network is the next step. You can do this in Vera with a simple feature called  Update Neighbor Nodes.  It will help Vera fin…

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