My ZEN37 Wall Remote Shows Offline in SmartThings
Is your ZEN37 Wall Remote paired correctly to your SmartThings hub but is unresponsive to Z-Wave commands from the SmartThings hub, then it could be out of range or experiencing some kind of connectivity issue. Communication routes are established by the hub at the time of device inclusion. If the device was paired …
My ZSE18 Motion Sensor Shows No Connection on My Z-Box Hub
So your ZSE18 Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need for a c…
My ZEN53 DC Motor Controller Shows Offline in Hubitat
If Hubitat shows your ZEN53 DC Motor Controller as “offline," it may suggest a range or configuration issue. Give the Z-Wave Network Repair a try! First, always ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network co…
My ZAC36 Titan Valve Actuator Shows No Connection on My Z-Box Hub
Does your ZAC36 Titan Valve Actuator display "No Connection" on your Z-Box Hub? We can help; check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs…
My ZEN05 Outdoor Smart Plug Shows No Connection on My Z-Box Hub
Is your ZEN05 Outdoor Smart Plug powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlik…
My ZEN05 Outdoor Smart Plug Shows Offline in SmartThings
Your ZEN05 Smart Plug is showing offline in SmartThings? This is suggestive of a range or connectivity issue. Check out the simple troubleshooting steps below to resolve the issue. Let's start by refreshing your mesh network connections via a network repair: * Open your SmartThings app and locate your SmartThing…
My ZEN54 0-10V Dimmer is Unresponsive to My Z-Wave System
If you've successfully installed and included your ZEN54 0-10V dimmer, but it's offline or unresponsive to Z-Wave commands, please try the troubleshooting steps below. Range is determined by the individual structure of your home and the strength of your mesh network; sometimes, interferences like metal, stone, or ce…
My ZEN53 DC Motor Controller Shows No Connection on My Z-Box Hub
Experiencing connectivity issues with your ZEN53 DC Motor Controller? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box, as per the current Z-Wave specification, automatically refreshes the network and the mesh is rebuilt on a regular basis in the background. Unlike many othe…
My ZEN53 DC Motor Controller is Unresponsive to My Z-Wave System
Having connectivity issues? If your ZEN53 DC Motor Controller goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the range. Range is determined by the individual structure of your home and the strength of your mesh n…
My ZEN37 Wall Remote is Unresponsive in Hubitat
So your ZEN37 Wall Remote is included but not responsive to commands from your hub? You'll want to rule out any range, interference, or configuration issues at play. You can try to repair the Z-Wave network to see if that improves the hub's connection with the ZEN37. First, verify you have the latest version of Hubi…
