My ZEN74 S2 Toggle Dimmer Shows No Connection on My Z-Box Hub
Is your ZEN74 Toggle Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently ava…
My ZSE70 Outdoor Motion Sensor Shows No Connection on My Z-Box Hub
So your ZSE70 Outdoor Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need…
My ZEN30 Double Switch is Offline in HomeSeer
If your ZEN30 Double Switch is showing as unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hu…
My ZEN04 Smart Plug is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a connectivity issue between the ZEN04 and your HomeSeer hub. Go ahead and check out these quick troubleshooting steps if your ZEN04 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub thro…
My ZEN74 Toggle Dimmer is Offline in HomeSeer
If your ZEN74 is unavailable, appears offline, or doesn't respond to commands via HomeSeer but is still responsive when toggled manually, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. Whe…
My ZEN32 Scene Controller is Offline in HomeSeer
Try these troubleshooting steps if your ZEN32 Scene Controller is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN32 Scene Controller has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connecte…
My ZSE70 Outdoor Motion Sensor Shows Offline in SmartThings
This error is generally indicative of a range or connectivity issue. Let's figure this out: You can start by performing Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. In your SmartThings app: * Open your…
My ZEN71 On/Off Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal e…
My ZEN34 Remote Switch is Unresponsive on My Z-Box Hub
My ZEN34 Wall Remote Shows No Connection on My Z-Box Hub Is the ZEN34 Wall Remote displaying "No Connection" on your Z-Box Hub? Check out the simple troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regula…
My ZEN55 Smoke & CO Detector Bridge is Offline in HomeSeer
If your ZEN55 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN55 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…
