If your ZEN15 is showing up as “offline” in Hubitat it could mean it is installed out of range or didn’t configure properly. The problem might be resolved by a simple Z-Wave Repair. You’ll want to check that your Hubitat platform is updated to the latest version. You can then use Z-Wave Repair to refresh your mesh n…
Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, …
To successfully pair your ZEN15 with your hub, you may need to exclude it first. Excluding the device from Hubitat may help with any connection or configuration issues, and can be done even if it was never added to the hub’s network. Before going through the removal process, you can also see if your Hubitat platform…
Accessories for a power switch? That's right! If you're looking to have Z-Wave control outside or extend the Z-Wave signal for any outdoor devices, you could try the ZEN15 Power Switch in a weatherproof box. While it's not specifically rated for outdoor use, users have been able to successfully use the Power Swit…
If you're having issues including your Power Switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configur…
The "Can't Detect Device" error usually points to a range or connectivity issue. If your ZEN15 Power Switch shows Can't Detect Device in your Vera app, first try to Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices, …
Your ZEN15 Power Switch can be added to Vera automatically or manually. To auto-include the device, just put Vera into inclusion mode and plug the ZEN15 Power Switch into an outlet. But below are steps showing how to manually include the device; manual inclusion is especially helpful when troubleshooting inclusion o…
You should be able to connect and use your ZEN15 Power Switch right from the box as it is officially integrated with Hubitat. If you find there are settings you are unable to access, or if you would like to use the community driver, check out the instructions below ! Here's how to install the community driver: …
Enjoy seamless on/off remote control of your ZEN15 Power Switch. You'll be able to create schedules and add it to custom Robots. However, you won't have access to the ZEN15 Power Switch's advanced settings and parameter inputs. You also won't be able to monitor the device's energy consumption - this is a limitation …
The LED indicator on your ZEN15 Power Switch should light up as soon as you plug it in. If you've already plugged it into a receptacle and see no LED activity whatsoever, we'd first recommend moving it to a different receptacle to rule out any grounding issues. If the receptacle is powered and working fine, try per…