Can't Add My ZEN27 Dimmer to Home Assistant
If you've confirmed your ZEN27 dimmer works well manually but you're having issues including it to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings > Devices and Services > …
Can't Add My Power Switch ZEN15 to Home Assistant
If you're having issues including your Power Switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please fa…
Can't Add My ZEN71 On/Off Switch to Home Assistant
If you're having trouble adding your ZEN71 to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to Home Assistant or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 70…
How to Access the Advanced Settings for My ZEN21 On/Off Switch On Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN71. What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienci…
How to Access Advanced Settings for ZSE18 Motion Sensor on Home Assistant
Adjust the Advanced Parameters to customize the ZSE18 Motion Sensor! The ZSE18 Motion Sensor is integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others …
How to Add Your ZEN73 Toggle Switch 700 to Home Assistant
Once you've successfully installed your ZEN73 Toggle Switch, and confirmed it works manually, it's time to include it to your smart home network! Using the steps below, you'll have the ZEN73 paired with Home Assistant in no time: * In Home Assistant: open Configuration > Integrations > Z-Wave JS > Configu…
How to Add Your ZEN52 Double Relay to Home Assistant
You can quickly and easily add the ZEN52 Double Relay to Home Assistant! We recommend using the new JS Z-Wave integration for optimal results. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an inter…
My ZSE40 is Draining the Battery Quickly on Home Assistant
This is product is discontinued and replaced with ZSE11 . What does that mean? Your sensor's security level may be affecting its battery life - let's try fixing that! The ZSE40 normally supports S0 for Z-Wave security, which is considered paired securely for the ZSE40. However, on HA, we recommend pairing the dev…
My ZEN30 Double Switch is Unresponsive to Home Assistant
Is your Double Switch working manually but you're unable to control it via Home Assistant? Here's what to try if it goes offline or is unresponsive to Z-Wave commands: Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick wall…
Can't Connect My ZEN21 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: This is product is discontinued and replaced with ZEN71. What does that mean? A device doesn't need to be included first to be able to excluded. Here's how to do it: * In Home …
