Once your ZEN37 Wall Remote is added to Home Assistant, all of the advanced settings should display automatically. With the JS integration of Home Assistant , you should have access to all of its advanced settings once you've included the Wall Remote. If you aren't on the JS integration yet, Home Assistant currentl…
You'll be able to customize your ZEN73's settings right from the start! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN73 Toggle Switch we would recommend first updating to the JS integra…
This is product is discontinued and replaced with ZSE11 . What does that mean? Your sensor's security level may be affecting its battery life - let's try fixing that! The ZSE40 normally supports S0 for Z-Wave security, which is considered paired securely for the ZSE40. However, on HA, we recommend pairing the dev…
Customize the ZSE44 Temperature | Humidity XS Sensor by accessing the advanced settings! The ZSE44 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recomm…
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN71. What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienci…
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Can your Double Plug be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Double Plug is a Z-Wave Plus…
If you were able to include the ZEN32 Scene Controller, but it's not responding to Z-Wave commands, it could be experiencing a range or connectivity issue. While the ZEN32 uses the latest Z-Wave chip and has a range of up to 500 feet line of sight (between the hub and nearest non-battery powered Z-Wave device), it c…
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands! When included to via the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range…
This is product is discontinued and replaced with ZSE11 . What does that mean? Adjust the Advanced Parameters to customize the ZSE40 700 4-in-1 Sensor! The ZSE40 700 is integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends h…
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your Home Assistant hub. The process acts as a soft reset to help with any configuration or inclusion issues. You can exclude the ZAC36, and any Z-Wave device, even if it hasn't been added to the network before. Exclusion Step…