My Double Plug ZEN25 is Unresponsive to Home Assistant
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Can your Double Plug be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Double Plug is a Z-Wave Plus…
How to Access the Advanced Settings for Your ZEN26 On/Off Switch on Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN26 we would recommend fir…
Can't Add My Power Switch ZEN15 to Home Assistant
If you're having issues including your Power Switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please fa…
How to Access Advanced Settings for My ZSE41 Open | Close XS Sensor on Home Assistant
Customize the ZSE41 to your needs via the advanced settings! The ZSE41 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices…
Can't Add My ZEN17 Universal Relay to Home Assistant
Trouble pairing you ZEN17 to Home Assistant? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not…
How to Add Your ZEN74 Toggle Dimmer to Home Assistant
After installing the ZEN74 Toggle Dimmer and making sure it controls the connected load manually, it's time for inclusion! With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly recommend upgrading to this integration to ensure your Z…
How to Add Your ZEN14 Double Outdoor Plug to Home Assistant
Ready to add your ZEN14 to Home Assistant? Ensure the Double Plug is powered and working well manually, then follow the simple steps below to have the device paired in no time! With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly re…
How to Access the Advanced Settings for My ZEN21 On/Off Switch On Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN71. What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienci…
How to Access Advanced Settings for ZSE18 Motion Sensor on Home Assistant
Adjust the Advanced Parameters to customize the ZSE18 Motion Sensor! The ZSE18 Motion Sensor is integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others …
My ZSE40 is Draining the Battery Quickly on Home Assistant
This is product is discontinued and replaced with ZSE11 . What does that mean? Your sensor's security level may be affecting its battery life - let's try fixing that! The ZSE40 normally supports S0 for Z-Wave security, which is considered paired securely for the ZSE40. However, on HA, we recommend pairing the dev…
