If your ZSE11 is included to Home Assistant but it's not updating regularly and/or unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. The Q Sensor has a range of up to 100 feet (line of sight). Even so, the range is d…
If your ZEN17 shows as offline or is not responding to Z-Wave commands, it could indicate a range or connectivity issue. Interferences like large furniture, thick walls, or metal elements can shorten range. The Universal Relay has a range of up to 350 feet (line of sight) and uses the latest 700 series Z-Wave chip. …
If you've confirmed your ZEN27 dimmer works well manually but you're having issues including it to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings > Devices and Services > …
You can customize the ZEN74 however you'd like via the advanced settings! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN74 Toggle Dimmer we would recommend first updating to the JS integ…
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN26 we would recommend fir…
You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick wal…
Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, …
You'll be able to customize your ZEN73's settings right from the start! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN73 Toggle Switch we would recommend first updating to the JS integra…
Before including the ZSE70, decide whether you want to power the unit via battery or 12-24V AC/DC and if you'll be using auto or manual inclusion. Installation questions? Check out the helpful video tutorials linked below: How To Power the ZSE70 Outdoor Motion Sensor With 12-24 V How to Access the Battery Compartm…
This is product is discontinued and replaced with ZSE70 . What does that mean? Home Assistant developers have introduced a new XML file so that you can expose the latest parameters for your Outdoor Motion Sensor. If your sensor has advanced parameters ( firmware version 1.03 and up ), you can access them by loadi…