This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to do it: * In…
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your Home Assistant hub. The process acts as a soft reset to help with any configuration or inclusion issues. You can exclude the ZAC36, and any Z-Wave device, even if it hasn't been added to the network before. Use these st…
Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, …
This is product is discontinued and replaced with ZSE70 . What does that mean? If you're having issues including your Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Here's how t…
Not able to add the Smart Plug to Home Assistant? You may need to exclude it first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series…
You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick wal…
You can customize the ZEN16 in a variety of ways through the advanced settings! The ZEN16 is integrated with the latest JS integration of Home Assistant , which means you should have access to all of the advanced settings once you have successfully included the Multirelay. If you aren't on the JS integration yet, H…
This is product is discontinued and replaced with ZEN72 . What does that mean? If you're having issues including your dimmer switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: * In…
Ready to add your ZEN14 to Home Assistant? Ensure the Double Plug is powered and working well manually, then follow the simple steps below to have the device paired in no time! *The ZEN14 Double Outdoor Plug will soon be officially integrated with the new ZWaveJS integration of Home Assistant, so you won't have ac…
After installing the ZEN74 Toggle Dimmer and making sure it controls the connected load manually, it's time for inclusion! Follow these steps to have your ZEN74 Toggle Dimmer included to Home Assistant: * In Home Assistant: open Configuration > Integrations > Z-Wave JS > Configure . * Click on Add node …