Can't Add the ZEN31 RGBW Dimmer to Home Assistant
This is product is discontinued and has been replaced by the ZEN56 RGBW Dimmer . What does that mean? Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to be excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Servi…
Can't Add the ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset. A device doesn't need to be included first to be able to be excluded. Exclusion Steps * In Home…
How to Access Advanced Settings for the ZEN24 Dimmer on Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN24 we would recommend first updating to the JS integrati…
Can't Add the ZSE29 Outdoor Motion Sensor ZSE29 to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? If you're having issues including your Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Exclusion …
My ZEN04 Smart Plug is Unresponsive to Home Assistant
So your ZEN04 is controlling the load manually, but it is not responding to Z-Wave commands? Try the simple troubleshooting steps below to resolve the issue! While the ZEN04 Smart Plug is a Z-Wave Plus device that has range of up to 300 feet ( line of sight ); interferences like stone, metal, and thick walls can sub…
My Power Strip ZEN20 is Unresponsive to Home Assistant
Can your Power Strip be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Strip is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, th…
My ZEN77 S2 Dimmer is Offline in Home Assistant
Able to pair your ZEN77 to Home Assistant, but it's otherwise unresponsive? It could be a connectivity or range issue. The range of your ZEN77 Dimmer is up to 500 feet line of sight, but it can still experience connectivity issues with interferences like large furniture, thick walls, and metal elements shortening it…
How to Access Advanced Settings for the ZSE43 Tilt | Shock XS Sensor on Home Assistant
Utilize the advanced settings to customize the ZSE43 to your needs! The ZSE43 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave …
Can't Add the ZSE44 Temperature | Humidity XS Sensor to Home Assistant
If you're having difficulty with including your ZSE44 Temperature|Humidity Sensor, start by excluding the device from Home Assistant. Exclusion can be done without your device ever being included to Home Assistant. Exclusion acts as a soft reset to help with any configuration issues. Exclusion Steps If Home Assista…
Can't Add the ZSE42 Water Leak XS Sensor to Home Assistant
If you're having trouble including your ZSE42 Water Leak XS Sensor to Home Assistant, start with exclusion. Exclusion can be done from Home Assistant even if the sensor has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Exclusion Steps * In Home Assistant: o…
