My Outdoor Motion Sensor ZSE29 is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range o…
Can't Add My RGBW Dimmer ZEN31 to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to be excluded: * In Home Assistant: open Settings > Devices and Service…
My ZEN71 On/Off Switch is Offline in Home Assistant
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands! When included to via the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range…
My RGBW Dimmer ZEN31 is Unresponsive to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your RGBW Dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferen…
How to Access the Advanced Settings for Your ZEN24 Dimmer on Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experie…
How to Access Advanced Settings for My ZSE43 Tilt | Shock XS Sensor on Home Assistant
Utilize the advanced settings to customize the ZSE43 to your needs! The ZSE43 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave …
How to Access the Advanced Settings for Your ZEN23 On/Off Switch (Discontinued) on Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN73 . What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienc…
Can't Add My ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to do it: * In…
Can't Add My ZSE11 Q Sensor to Home Assistant
ZSE11 sensor having trouble pairing with Home Assistant? Try exclusion! Exclusion acts as a soft Z-Wave reset that can be done even if a device hasn't been included to your Z-Wave network before. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exc…
My Power Strip ZEN20 is Unresponsive to Home Assistant
Can your Power Strip be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Strip is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, th…
