My RGBW Dimmer ZEN31 is Unresponsive to Home Assistant
This is product is discontinued and has been replaced by the ZEN56 RGBW Dimmer . What does that mean? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your RGBW Dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large …
Can't Add the ZSE43 Tilt | Shock XS Sensor to Home Assistant
If you're having issues including your ZSE43 Tilt | Shock Sensor, the first step to try is exclusion. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Exclusion Instructions * In Home Assistant: op…
How to Access the Advanced Settings for Your ZEN23 On/Off Switch (Discontinued) on Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN73 . What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienc…
My ZEN27 Dimmer is Unresponsive to Home Assistant
Is your dimmer working manually but you're unable to control it via Home Assistant? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…
My ZEN76 S2 Switch is Offline in Home Assistant
Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your ho…
My ZEN26 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…
My Outdoor Motion Sensor ZSE29 is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range…
How to Use Your ZEN37 Wall Remote With Smart Bulbs On Home Assistant
Want intuitive smart bulb control without the headache of wiring? Look no further! The rechargeable, battery-powered ZEN37 Wall Remote is an excellent option! It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the buttons on this device according to the…
Can't Add the ZEN31 RGBW Dimmer to Home Assistant
This is product is discontinued and has been replaced by the ZEN56 RGBW Dimmer . What does that mean? Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to be excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Servi…
Can't Add the ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset. A device doesn't need to be included first to be able to be excluded. Exclusion Steps * In Home…
