Can't Add the ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. Exclusion Steps * In Home Assistant: open Settings > Devices and Services > Z-Wave > Cogwheel > Options (Manage network …
My ZEN51 Dry Contact Relay Shows Offline in Home Assistant
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. Reb…
My ZEN21 On/Off Switch is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZEN71. What does that mean? Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (l…
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Home Assistant
If your ZSE43 is included to Home Assistant, but is failing to update regularly and/or is unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and …
Can't Add the ZEN51 Dry Contact Relay to Home Assistant
If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Important Note : A steady, blinking green is…
How to Access Advanced Settings for ZEN20 Power Strip on Home Assistant
Looking to customize your ZEN20 Power Strip in Home Assistant? The ZEN20 is fully integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others have essential…
How to Access Advanced Settings for the ZAC36 Valve Actuator on Home Assistant
Through Home Assistant, you can access all of the ZAC36's advanced settings. The Valve Actuator is integrated with the JS integration of Home Assistant , giving you easy access to all of its advanced settings once paired to the network. If you aren't on the JS integration yet, Home Assistant currently recommends ha…
Can't Add the ZEN74 Toggle Dimmer to Home Assistant
Not able to add the ZEN74 Toggle Dimmer to Home Assistant? Try excluding it first! A device doesn't need to be included first to be able to exclude it from the Home Assistant network. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusion before …
My ZEN72 Dimmer Switch is Offline in Home Assistant
ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and the …
How to Add the ZEN53 DC Motor Controller to Home Assistant
Got your ZEN53 installed correctly and powered with an appropriate 6-32 VDC power supply? Let's include the device! Inclusion is quick and easy; simply follow the steps below to have your device added to your Home Assistant. Important Note : A steady, blinking green is the standard state for the device; as long as t…
