Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
How to Access Advanced Settings for ZEN20 Power Strip on Home Assistant
Looking to customize your ZEN20 Power Strip in Home Assistant? The ZEN20 is fully integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others have essential…
My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Home Assistant
Is your ZSE44 included to Home Assistant and not responding to commands? Is it not regularly updating? Give healing the network a try! Metal, thick walls, or even heavy furniture can cause interference, which can shorten the range of your device. The range is decided by the specific structure of your home and the st…
Can't Add My ZEN52 Double Relay to Home Assistant
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
My ZEN73 Toggle Switch is Offline in Home Assistant
Trouble controlling your ZEN73 via Z-Wave? Here's what you can try. The 500 line of sight range of your ZEN73 can be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home and the strength of your mesh network. If you're …
My ZSE41 Open | Close XS Sensor Shows Offline in Home Assistant
Is your ZSE41included to Home Assistant, but unable to update regularly and/or is unresponsive to commands? You may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strengt…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Home Assistant
If you're having issues including your ZSE43 Tilt | Shock Sensor, the first step to try is exclusion. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. 800 series only: Exclusion before inclusion ap…
My S2 MultiSiren ZSE19 is Unresponsive to Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base You've included your siren to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's wha…
How to Add Your ZSE70 Outdoor Motion Sensor to Home Assistant
Before including the ZSE70, decide whether you want to power the unit via battery or 12-24V AC/DC and if you'll be using auto or manual inclusion. Installation questions? Check out the helpful video tutorials linked below: How To Power the ZSE70 Outdoor Motion Sensor With 12-24 V How to Access the Battery Compartm…
Can't Add My ZEN51 Dry Contact Relay to Home Assistant
If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Important Note : A steady, blinking green is…
