My ZEN22 Dimmer Switch is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZEN72 . What does that mean? Is your dimmer switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 …
Can't Add the ZEN52 Double Relay to Home Assistant
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
My ZEN74 Toggle Dimmer is Offline in Home Assistant
If your ZEN74 Dimmer is not responding to Z-Wave commands, you may need to refresh the network. With a range of 500 feet (line of sight), your ZEN74 can still be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home and …
How to Access Advanced Settings for the ZAC36 Valve Actuator on Home Assistant
Through Home Assistant, you can access all of the ZAC36's advanced settings. The Valve Actuator is integrated with the JS integration of Home Assistant , giving you easy access to all of its advanced settings once paired to the network. If you aren't on the JS integration yet, Home Assistant currently recommends ha…
How to Access Advanced Settings for the ZEN14 Double Outdoor Plug on Home Assistant
The ZEN14 Double Outdoor Plug is fully integrated with the new JS Z-Wave integration of Home Assistant, so you will have access to all of the advanced settings and features out of the box. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the JS integration…
Can't Add the ZSE19 S2 MultiSiren to Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base . Inclusion issues are a common issue in the Z-Wave world, but they're typically easy to solve. Exclusion would be the firs…
Can't Add the ZEN14 Outdoor Double Plug to Home Assistant
Unable to include the ZEN14 Outdoor Double Plug to Home Assistant? Try the exclusion process first! Don't worry if the device has never been included! Exclusion can be done even if a device is not included, and it acts as a soft reset that helps with any configuration or connectivity issues. Exclusion Steps * In …
My ZEN51 Dry Contact Relay Shows Offline in Home Assistant
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. Reb…
My ZEN21 On/Off Switch is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZEN71. What does that mean? Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (l…
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Home Assistant
If your ZSE43 is included to Home Assistant, but is failing to update regularly and/or is unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and …
