My ZEN52 Double Relay Shows Offline in Home Assistant
Is the ZEN52 included to Home Assistant, but unresponsive to commands? You may need to heal the network. Interferences like furniture, thick walls, or metal elements can shorten range. The range for the device is determined by the specific structure of your home and the strength of your mesh network. Rebuild Rout…
How to Add the ZEN06 Smart Plug to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Your ZEN06 Smart Plug should work well with Home Assistant. After powering it up by plugging it into a grounded receptacle, you can add the device to your system using these steps. Zooz products are now officially integrated with the …
My ZEN37 Wall Remote is Unresponsive to Home Assistant
Are you finding your ZEN37 Wall Remote unresponsive to Z-Wave commands? We've compiled a list of troubleshooting steps below! Your Wall Remote is an 800-Series Z-Wave device that has a range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can sho…
How to Access Advanced Settings for the ZAC38 Range Extender on Home Assistant
The ZAC38 Range Extender will be fully integrated with Home Assistant in a coming platform release, so you should have access to all of the advanced settings for the device once integrated. The ZAC38 is officially integrated with the new ZWaveJS integration of Home Assistant, so you will have access to the advan…
How to Access Advanced Settings for ZEN25 Double Plug on Home Assistant
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Ready to customize your ZEN25 Double Plug? The device is fully integrated, so the advanced settings should be available. The ZEN25 is integrated with the latest JS integration of Home Assistant . If you aren't on the …
How to Program 2 Zooz Switches in a Virtual 3-Way on Home Assistant with Regular Bulbs
Setting up a virtual 3-way on Home Assistant lets you pair two Zooz switches or dimmers to control the same light—without needing a wired connection between the switches. In this setup, the main switch or dimmer is rewired as a single pole, while the remote unit connects to power, neutral, and ground only. There are…
My S2 MultiSiren ZSE19 is Unresponsive to Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base You've included your siren to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what …
Can't Add the ZEN37 Wall Remote to Home Assistant
If you're having issues including your Wall Remote to Home Assistant, exclusion is the first thing to try. It may sound counter-intuitive, but excluding a device is simply a soft, hub-based reset that resolves most inclusion or configuration issues. A device doesn't need to be included first to be able to be exclude…
How to Add the ZEN75 Heavy Duty Switch to Home Assistant
Once you've got your ZEN75 Heavy Duty Switch installed and working manually, it's time to add it to your Home Assistant network! Zooz products are officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN75 we would reco…
Can't Add the ZEN52 Double Relay to Home Assistant
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
