ZEN06 Smart Plug & Compatible Hubs
This is product is discontinued and replaced with ZEN04 . What does that mean? Will the Smart Plug ZEN06 work with my hub? The Smart Plug works great with the following Z-Wave systems: * 2GIG (no power consumption info or advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (n…
My ZEN24 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? As long as your dimmer works fine manually, the Unavailable error usually indicates a range or connectivity issue. You'll need to perform a Network Repair to refresh your mesh network's connections: * Open your SmartThings ap…
How to Add Your ZEN51 Dry Contact Relay to SmartThings
Your ZEN51 Dry Contact Relay will work great with SmartThings out of the box! If you're having trouble accessing the advanced settings for the ZEN51, please follow the instructions here to install the custom lua Edge driver for the Relay. Here is how to easily add it to your hub: Important Note : A steady, bli…
How to Add Your ZSE11 Q Sensor to SmartThings
Include the Q Sensor to your Z-Wave network in just a few easy steps! You will need to install the custom lua Edge driver for your sensor to be correctly recognized on SmartThings. Click here for detailed installation instructions. Once the Edge driver is installed, you can go ahead and include the ZSE11 sensor …
My ZEN26 On/Off Switch Shows Offline in SmartThings
Let's try to figure out this range or connectivity issue together. Network repair should be our first move. This is a nifty feature in your SmartThings app that allows you to refresh your mesh network's connections: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see th…
My ZEN06 Smart Plug Shows Offline in SmartThings
This is product is discontinued and replaced with ZEN04 . What does that mean? If your ZEN06 Smart Plug shows as Unavailable in your SmartThings app, this may indicate a range or connectivity issue. Repairing the network is a feature that allows you to refresh your mesh network's connections. See the steps for N…
My ZSE19 Multisiren Shows Offline in SmartThings
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The error usually points to a range or connectivity issue. Let's figure this out: We always start by performing Network Repair . This feature refreshes the connections between the hub and devices,…
How to Access Advanced Settings for My ZSE42 Water Leak XS Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
My ZEN22 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with Network Repair: * Open your SmartThings app and locate your Sma…
How To Program 2 Zooz Switches In a Virtual 3-Way With Smart Bulbs
While we developed Zooz switches with an innovative solution to accommodate 3-way installations with simple mechanical switches, you can also use 2 smart switches to control the same light, especially if it's a smart bulb. Remember that the wiring instructions in the manual can only be used in traditional 3-way set-u…
