How to Add Your ZAC38 800 Z-Wave Range Extender to SmartThings
Adding your ZAC38 Range Extender to SmartThings is quick and easy! We recommend installing the custom lua Edge driver for your ZAC38 so you can take advantage of the advanced settings of the device as well. It's best to add your Range Extender from the target location to establish the best route from the hub on d…
My ZEN16 MultiRelay Shows Offline in SmartThings
If your device is showing "offline" this could mean there's an issue with range or configuration. Here's what to try first: Network repair is a helpful feature that allows you to refresh your mesh network's connections. See the instructions below: * Open your SmartThings app and locate your SmartThings hub unde…
How to Access Advanced Settings for My ZSE41 Open | Close XS Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
How to Access Advanced Settings for My ZEN37 Wall Remote on SmartThings
The ZEN37 Wall Remote is a versatile device - let's make sure it's set up right to take advantage of all it can do! The Edge driver is needed for the ZEN37 to be correctly recognized on the new Lua Edge platform. Below are the instructions on how to install the custom Edge driver for the device. If you haven't ad…
How to Access Advanced Settings for the ZEN14 Double Outdoor Plug on SmartThings
You'll have access to the ZEN14's advanced settings once the Edge driver is installed on your hub. Please install the driver before you include your plug to SmartThings for best results. Below are the instructions on how to install the new custom lua Edge driver. The process is very straightforward and only takes a …
Can't Add My ZEN76 S2 Switch to SmartThings
Can't add the ZEN76 S2 Switch to SmartThings? Don't panic - just exclude! If you're seeing inclusion issues with your ZEN76 switch, we recommend excluding it from the network first before giving inclusion another try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be abl…
How to Access Advanced Settings for the ZEN74 Toggle Dimmer on SmartThings
Going forward, you will need to install the new custom Edge driver to access the advanced settings for the ZEN74 Dimmer! Below are the steps for how to install the lua Edge driver. If you haven't added one before, it's an easy process that only takes a few minutes. It will let you fully customize your ZEN74's settin…
How to Access the Advanced Settings for Your ZEN52 Double Relay in SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN52's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
How to Add Your ZEN52 Double Relay to SmartThings
The Double Relay will work great with SmartThings out of the box. To fully customize your device and access the advanced settings, follow the instructions here to install the custom lua Edge driver for the ZEN52. Here is how to quickly add it to your hub: Important Note : A steady, blinking green is the standa…
Can't Add My ZEN17 Universal Relay to SmartThings
Having trouble pairing your Universal Relay to SmartThings? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series d…
