You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from SmartThings tag

How to Access Advanced Settings for My ZAC36 Valve Actuator on SmartThings

To change any advanced settings for the Titan Valve Actuator, you'll need to install the Edge driver on your hub. Please complete the process before you include your Actuator to SmartThings for best results. Below are the instructions on how to install the new custom lua Edge driver for this model. It only takes a f…

How to Access Advanced Settings for My ZSE44 Temperature | Humidity XS Sensor on SmartThings

With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…

How to Add Your ZEN74 Toggle Dimmer to SmartThings

Connecting your ZEN74 Dimmer to SmartThings couldn't be easier! You'll want to install the new lua Edge driver for the device first, in order to access all the advanced features of the dimmer; however, it will be recognized as a simple dimmer out of the box on SmartThings. Once the driver is installed, just f…

My ZEN30 Double Switch Shows Offline in SmartThings

This type of error may indicate a range issue or even a configuration issue. Here are some things to try: Network repair  is a helpful feature that allows you to refresh your mesh network's connections, so it's best to start here: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…

My ZEN24 Dimmer Switch Shows Offline in SmartThings

This is product is discontinued and replaced with the ZEN74 . What does that mean? As long as your dimmer works fine manually, the Unavailable error usually indicates a range or connectivity issue. You'll need to perform a Network Repair  to refresh your mesh network's connections: * Open your SmartThings ap…

How To Program Scene Control On Your Zooz Light Switches In SmartThings

The scene control functionality is available on SmartThings only if you're using a custom driver for your Zooz switches. You only have to install one custom driver for any wall switch or dimmer model on SmartThings and you only need to do it once, regardless of how many switches you're going to add. Simply follow t…

ZEN06 Smart Plug & Compatible Hubs

This is product is discontinued and replaced with ZEN04 . What does that mean? Will the Smart Plug ZEN06 work with my hub? The Smart Plug works great with the following Z-Wave systems: * 2GIG (no power consumption info or advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (n…

My ZSE42 Water Leak XS Sensor Shows Offline in SmartThings

If your sensor paired successfully but shows offline, it may indicate a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. It will help the hub find a more efficient route to the sensor. See the steps for Network Repair below: …

How to Access Advanced Settings for My ZEN55 Smoke & CO Detector Bridge on SmartThings

With SmartThings transitioning to a new platform (the  lua platform ), the old Groovy custom device handlers will now be unusable. But we've created a new custom Edge driver for the ZEN55 Smoke & CO Detector Bridge for the lua platform! Below are the instructions on how to install and if you haven't added one before…

How to Access the Advanced Settings for My ZEN51 Dry Contact Relay in SmartThings

With SmartThings transitioning to a new platform (the  lua platform ), the old Groovy custom device handlers will now be unusable. But we've created a new custom Edge driver for the ZEN51 Dry Contact Relay for the lua platform! Below are the instructions on how to install the driver, and if you haven't added one bef…

scroll to top icon