How to Use Your ZEN71 On/Off Switch With Smart Bulbs On SmartThings
The ZEN71 is the recommended On/Off switch for standard on/off smart bulb control on SmartThings. Please ensure that your smart bulbs are integrated to and controllable from the SmartThings app. Here is a quick guide on how to install and program the device to get the most out of your smart lighting experience. If yo…
Can't Add My ZEN76 S2 Switch to SmartThings
Can't add the ZEN76 S2 Switch to SmartThings? Don't panic - just exclude! If you're seeing inclusion issues with your ZEN76 switch, we recommend excluding it from the network first before giving inclusion another try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be abl…
How to Access Advanced Settings for the ZEN74 Toggle Dimmer on SmartThings
Going forward, you will need to install the new custom Edge driver to access the advanced settings for the ZEN74 Dimmer! Below are the steps for how to install the lua Edge driver. If you haven't added one before, it's an easy process that only takes a few minutes. It will let you fully customize your ZEN74's settin…
How to Access the Advanced Settings for Your ZEN52 Double Relay in SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN52's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
How to Add Your ZEN55 Smoke & CO Detector Bridge to SmartThings
Is your ZEN55 Smoke & CO Detector Bridge correctly wired and powered up? All that's left is to get it included to your SmartThings hub! You'll need to make sure you install the Edge driver for the ZEN55 prior to following the inclusion steps below. Once the custom Edge driver is installed for your ZEN55, you can f…
How to Add Your ZEN74 Toggle Dimmer to SmartThings
Connecting your ZEN74 Dimmer to SmartThings couldn't be easier! You'll want to install the new lua Edge driver for the device first, in order to access all the advanced features of the dimmer; however, it will be recognized as a simple dimmer out of the box on SmartThings. Once the driver is installed, just f…
My ZEN24 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? As long as your dimmer works fine manually, the Unavailable error usually indicates a range or connectivity issue. You'll need to perform a Network Repair to refresh your mesh network's connections: * Open your SmartThings ap…
My ZEN30 Double Switch Shows Offline in SmartThings
This type of error may indicate a range issue or even a configuration issue. Here are some things to try: Network repair is a helpful feature that allows you to refresh your mesh network's connections, so it's best to start here: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…
ZEN06 Smart Plug & Compatible Hubs
This is product is discontinued and replaced with ZEN04 . What does that mean? Will the Smart Plug ZEN06 work with my hub? The Smart Plug works great with the following Z-Wave systems: * 2GIG (no power consumption info or advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (n…
How to Access Advanced Settings for My ZEN37 Wall Remote on SmartThings
The ZEN37 Wall Remote is a versatile device - let's make sure it's set up right to take advantage of all it can do! The Edge driver is needed for the ZEN37 to be correctly recognized on the new Lua Edge platform. Below are the instructions on how to install the custom Edge driver for the device. If you haven't ad…
