Exclusion is the way! This is just a reset that can help with all types of inclusion and configuration issues. If you can't seem to include your dimmer to SmartThings, we recommend excluding it from the network and giving it another try. Devices don't need to be included properly to be able to be excluded. Give excl…
Inclusion issues got you down? Here's what to try: Exclusion is the next thing to try. Exclusion is a soft reset that helps with a variety of configuration issues. Even if your sensor was never included to SmartThings, you can still exclude the device. 800 series only: Exclusion before inclusion applies to the 700 …
Schedule and manage your sprinkler system from SmartThings with the ZEN16 MultiRelay: use it to automate up to 3 zones! The below instructions describe a Z-Wave-only control system. Do NOT connect your existing timer to the Sw inputs on the MultiRelay. Here is how you can use your MultiRelay as a multi-zone sprinkle…
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable. Don't worry! You can still access your device's advanced settings! We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
Will the ZEN21 On Off Switch work with my hub? This is product is discontinued and replaced with ZEN71. What does that mean? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control) * ADT Pulse (no advanced sett…
This is product is discontinued and replaced with the ZEN74 . What does that mean? Inclusion issues are usually no big deal. Here's where to start: The ZEN24 dimmer will work with SmartThings out of the box, but we recommend you add the lua Edge driver to access the advanced settings. If you're seeing inclusion…
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…
Will the ZEN20 Power Strip work with my hub? Last time we checked, the ZEN20 Power Strip worked great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant * HomeSeer (Z-Wave Plus or Z-Wave JS Front-End) * Hubitat …
Once you've confirmed your ZEN77 S2 Dimmer works 100% manually, you're ready for the next step - Z-Wave inclusion! In order to have access to the complete list of advanced settings available for the ZEN72 Dimmer, you'll want to follow the instructions here to install the new lua Edge driver. With the handler …
Let's try excluding the Double Switch from the system. First, you'll want to install the custom driver for the ZEN30 Double Switch. The instructions can be found here . It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that e…