How to Access Advanced Settings for My ZEN23 On/Off Switch on SmartThings
This is product is discontinued and replaced with ZEN73 . What does that mean? With the latest transition to the lua platform , the old Groovy custom device handlers will no longer be supported on SmartThings. No worries, we've created a new custom Edge driver for the ZEN23 Switch for the lua platform! We've inc…
My ZEN23 On/Off Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN73 . What does that mean? As long as your switch works fine manually, the Unavailable error usually indicates a range or connectivity issue. Let's try to figure this out: You will need to perform a network repair to refresh your mesh network's connections…
Zooz Recommended Z-Wave Hub Systems & Software
New to Z-Wave, or simply looking to migrate to a new smart home system? Here are our recommended options: Z-BOX HUB The Z-Box is the first Z-Wave focused hub . Finally, you can unlock the power of true interoperability, encrypted security, and supreme range with thousands of smart home products that have been Z-Wa…
Can't Add My ZEN25 Double Plug to SmartThings
Exclusion should be your go-to move anytime you have trouble adding any Z-Wave device. Give exclusion a try if you've attempted to include the plug , but you're seeing configuration issues or are generally unable to add the device to SmartThings. Exclusion is a Z-Wave reset that can help with these types of issues.…
Can't Add My ZSE29 Outdoor Motion Sensor to SmartThings
This is product is discontinued and replaced with ZSE70 . What does that mean? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. Devices don't need to be included properly to be able to be excluded. In your SmartThings ap…
Can't Add My ZEN26 On/Off Switch to SmartThings
Exclude to include? Sounds weird, but exclusion is like a reset and we find it helps with all types of inclusion and configuration issues! The ZEN26 switch will work with SmartThings out of the box. We recommend you install the lua Edge driver to customize your device. If you're seeing inclusion issues with your s…
How to Add Your ZEN71 On/Off Switch to SmartThings
You'll have your ZEN71 Switch paired with SmartThings in no time! To access all of the advanced settings available for the 700 Series On/Off Switch, you'll want to install the custom Edge driver with the instructions located here . With the driver installed, you can go ahead and include the ZEN71 to SmartThings:…
Can't Add My ZEN22 Dimmer Switch to SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Inclusion issues are quite common with Z-Wave devices. No need to worry, but here's where to start: You'll be able to control the dimmer remotely out of the box, you'll just need to add lua Edge driver to access the advanced settings…
How to Add Your ZSE42 Water Leak XS Sensor to SmartThings
Add your Smart ZSE42 to SmartThings in a few easy steps. You will need to install the custom lua Edge driver for your sensor to be correctly recognized on SmartThings. Click here for detailed installation instructions . It's best to add your sensor from the target location to establish the best route from the hub …
Can't Add My ZEN20 Power Strip to SmartThings
Exclusion should be your go-to move anytime you have trouble adding any Z-Wave device. Give exclusion a try if you've attempted to include the strip with these steps , but you're seeing configuration issues or are generally unable to add the device to your SmartThings hub. Exclusion is a Z-Wave reset that can help …
