With SmartThings transitioning to a new platform (the lua platform ), the old Groovy custom device handlers will now be unusable. But we've created a new custom Edge driver for the ZEN71 Switch for the lua platform! Below are the instructions on how to install and if you haven't added one before, it's an easy proce…
There are a few reasons why you may be having issues pairing your new Z-Wave device to the hub. Below we list the most common causes and how to address them so you can join your product to the network quickly and start using it in no time! 1. THE DEVICE IS ALREADY ADDED TO A Z-WAVE NETWORK CAUSE: How could a b…
Your ZEN77 S2 Dimmer will work with the SmartThings app out of the box as a simple dimmer. In order to access all of the advanced settings, make sure to install the new custom Edge driver for the ZEN77 to fully customize your device. Below are the steps for how to install the lua Edge driver. If you haven't added on…
You'll need to install the custom Edge driver to add the Universal Relay correctly and have full control of all the device's channels. Please follow the instructions found here to install the Edge driver for the ZEN17 Universal Relay. With the driver installed, here's how you can add the Universal Relay to your…
This is product is discontinued and replaced with ZEN72 . What does that mean? Will the ZEN22 Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control available) * ADT Pulse (no advanced se…
This is product is discontinued and replaced with ZEN73 . What does that mean? First things first: verify that your switch works manually. If you can control the connected light without issue, it's time to include it to your SmartThings network. You'll be able to control the switch out of the box but you'll need …
This is product is discontinued and replaced with ZEN04 . What does that mean? If you're having issues pairing your ZEN06 Smart Plug with SmartThings, here's what you can try. The most common troubleshoot of all: simply excluding the device! Even if your ZEN06 Smart Plug was never successfully included to SmartTh…
Inclusion issues are common in the world of Z-Wave, but they're usually easy to solve. It's time to try exclusion! Even if your Power Switch was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion…
Your ZEN76 700 series Switch will have basic control in the SmartThings app until you install the new custom Edge driver to have access to all of the advanced settings. With SmartThings transitioning to a new platform (the lua platform ), the old Groovy custom device handlers will now be unusable. But don't worry, …
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The Multisiren can be added via auto or manual inclusion so make sure you follow the right steps! The ZSE19, like most Zooz devices, is officially integrated with SmartThings, so you'll be able to …