Can't Add My ZEN32 Scene Controller to SmartThings
Trouble including the ZEN32 Scene Controller to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN32. You can find the steps to install the new lua Edge driver here . With the Edge driver installed, you can go ahead and give exclusio…
How to Add Your ZEN24 Dimmer Switch to SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? After verifying that the dimmer works well manually, it's time to connect it to your SmartThings network. You'll be able to control the dimmer remotely out of the box, however, to ensure correct configuration and to be able to acce…
ZEN24 Toggle Dimmer & Compatible Hubs
This is product is discontinued and replaced with the ZEN74 . What does that mean? Will the ZEN24 Toggle Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings…
How To Program 2 Zooz Switches In a Virtual 3-Way With Smart Bulbs
While we developed Zooz switches with an innovative solution to accommodate 3-way installations with simple mechanical switches, you can also use 2 smart switches to control the same light, especially if it's a smart bulb. Remember that the wiring instructions in the manual can only be used in traditional 3-way set-u…
Can't Add My ZEN27 Dimmer to SmartThings
Exclusion is the way! This is just a reset that can help with all types of inclusion and configuration issues. If you can't seem to include your dimmer to SmartThings, we recommend excluding it from the network and giving it another try. Devices don't need to be included properly to be able to be excluded. Give excl…
How to Access Advanced Settings for My ZEN31 RGBW Dimmer on SmartThings
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Looking to include and control the ZEN31 from SmartThings? While we will not be providing an official custom Edge driver for this device, there is a community driver developed by Mariano Colmenarejo…
Can't Add My ZSE18 Motion Sensor to SmartThings
Inclusion issues got you down? Here's what to try: Exclusion is the next thing to try. Exclusion is a soft reset that helps with a variety of configuration issues. Even if your sensor was never included to SmartThings, you can still exclude the device. 800 series only: Exclusion before inclusion applies to the 700 …
ZEN21 On/Off Switch & Compatible Hubs
Will the ZEN21 On Off Switch work with my hub? This is product is discontinued and replaced with ZEN71. What does that mean? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control) * ADT Pulse (no advanced sett…
How to Use the ZEN17 Universal Relay as a Garage Door Opener on SmartThings
With the ZEN17, you can connect program up to 2 garage doors. Ensure you are following all local safety requirements when installing the ZEN17. In order to prevent any accidental operation, please meticulously test the Universal Relay's operations. The Universal Relay gives you the option to use a wired NC contact s…
Can't Add My ZEN24 Dimmer Switch to SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? Inclusion issues are usually no big deal. Here's where to start: The ZEN24 dimmer will work with SmartThings out of the box, but we recommend you add the lua Edge driver to access the advanced settings. If you're seeing inclusion…
