ZEN21 On/Off Switch & Compatible Hubs
Will the ZEN21 On Off Switch work with my hub? This is product is discontinued and replaced with ZEN71. What does that mean? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control) * ADT Pulse (no advanced sett…
Can't Add My ZEN24 Dimmer Switch to SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? Inclusion issues are usually no big deal. Here's where to start: The ZEN24 dimmer will work with SmartThings out of the box, but we recommend you add the lua Edge driver to access the advanced settings. If you're seeing inclusion…
How to Access Advanced Settings for My ZEN23 On/Off Switch on SmartThings
This is product is discontinued and replaced with ZEN73 . What does that mean? With the latest transition to the lua platform , the old Groovy custom device handlers will no longer be supported on SmartThings. No worries, we've created a new custom Edge driver for the ZEN23 Switch for the lua platform! We've inc…
Can't Add My ZEN30 Double Switch to SmartThings
Let's try excluding the Double Switch from the system. First, you'll want to install the custom driver for the ZEN30 Double Switch. The instructions can be found here . It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that e…
Can't Add My ZEN26 On/Off Switch to SmartThings
Exclude to include? Sounds weird, but exclusion is like a reset and we find it helps with all types of inclusion and configuration issues! The ZEN26 switch will work with SmartThings out of the box. We recommend you install the lua Edge driver to customize your device. If you're seeing inclusion issues with your s…
How to Use the ZEN17 Universal Relay as a Garage Door Opener on SmartThings
With the ZEN17, you can connect program up to 2 garage doors. Ensure you are following all local safety requirements when installing the ZEN17. In order to prevent any accidental operation, please meticulously test the Universal Relay's operations. The Universal Relay gives you the option to use a wired NC contact s…
How To Program 2 Zooz Switches In a Virtual 3-Way With Smart Bulbs
While we developed Zooz switches with an innovative solution to accommodate 3-way installations with simple mechanical switches, you can also use 2 smart switches to control the same light, especially if it's a smart bulb. Remember that the wiring instructions in the manual can only be used in traditional 3-way set-u…
Can't Add My ZSE29 Outdoor Motion Sensor to SmartThings
This is product is discontinued and replaced with ZSE70 . What does that mean? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. Devices don't need to be included properly to be able to be excluded. In your SmartThings ap…
Can't Add My ZEN25 Double Plug to SmartThings
Exclusion should be your go-to move anytime you have trouble adding any Z-Wave device. Give exclusion a try if you've attempted to include the plug , but you're seeing configuration issues or are generally unable to add the device to SmartThings. Exclusion is a Z-Wave reset that can help with these types of issues.…
How to Access Advanced Settings for ZEN17 Universal Relay on SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable. Don't worry! You can still access your device's advanced settings! We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
