Can't Add My ZEN22 Dimmer Switch to SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Inclusion issues are quite common with Z-Wave devices. No need to worry, but here's where to start: You'll be able to control the dimmer remotely out of the box, you'll just need to add lua Edge driver to access the advanced settings…
My ZEN23 On/Off Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN73 . What does that mean? As long as your switch works fine manually, the Unavailable error usually indicates a range or connectivity issue. Let's try to figure this out: You will need to perform a network repair to refresh your mesh network's connections…
ZEN20 Power Strip & Compatible Hubs
Will the ZEN20 Power Strip work with my hub? Last time we checked, the ZEN20 Power Strip worked great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Ezlo Plus * Ezlo Secure * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant * HomeSeer (Z-Wave Plus or Z-Wa…
How to Access Advanced Settings for ZSE11 Q Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…
How to Use the ZEN16 MultiRelay as a Sprinkler Controller on SmartThings
Schedule and manage your sprinkler system from SmartThings with the ZEN16 MultiRelay: use it to automate up to 3 zones! The below instructions describe a Z-Wave-only control system. Do NOT connect your existing timer to the Sw inputs on the MultiRelay. Here is how you can use your MultiRelay as a multi-zone sprinkle…
Can't Add My ZEN20 Power Strip to SmartThings
Exclusion should be your go-to move anytime you have trouble adding any Z-Wave device. Give exclusion a try if you've attempted to include the strip with these steps , but you're seeing configuration issues or are generally unable to add the device to your SmartThings hub. Exclusion is a Z-Wave reset that can help …
Can't Add My ZEN06 Smart Plug to SmartThings
This is product is discontinued and replaced with ZEN04 . What does that mean? If you're having issues pairing your ZEN06 Smart Plug with SmartThings, here's what you can try. The most common troubleshoot of all: simply excluding the device! Even if your ZEN06 Smart Plug was never successfully included to SmartTh…
How to Add Your ZEN23 On/Off Switch to SmartThings
This is product is discontinued and replaced with ZEN73 . What does that mean? First things first: verify that your switch works manually. If you can control the connected light without issue, it's time to include it to your SmartThings network. You'll be able to control the switch out of the box but you'll need …
How to Use the ZEN17 Universal Relay as a Garage Door Opener on SmartThings
With the ZEN17, you can connect program up to 2 garage doors. Ensure you are following all local safety requirements when installing the ZEN17. In order to prevent any accidental operation, please meticulously test the Universal Relay's operations. The Universal Relay gives you the option to use a wired NC contact s…
ZEN22 Dimmer & Compatible Hubs
This is product is discontinued and replaced with ZEN72 . What does that mean? Will the ZEN22 Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control available) * ADT Pulse (no advanced se…
