ZEN26 S2 On/Off Switch & Compatible Hubs
Will the ZEN26 S2 On/Off Switch work with my hub? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Securify) * F…
ZSE18 S2 Motion Sensor & Compatible Hubs
Will the S2 Motion Sensor ZSE18 work with my hub? The S2 Motion Sensor works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Almond (Securify) * Ezlo (no vibration reports) * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant * HomeSeer (Z-Wave Plus …
Can't Add My ZEN16 MultiRelay to SmartThings
If you're experiencing inclusion issues with your device, exclusion is always the first thing to try. Install the custom Edge driver for the device using these steps so that the MultiRelay is recognized by SmartThings correctly. Once you've confirmed that the driver has been installed, let's move on to exclus…
How to Add Your ZEN72 Dimmer to SmartThings
Pairing your ZEN72 Dimmer to SmartThings is easy and takes almost no time! For access to all of the ZEN72's advanced settings, you'll need to install the custom Edge driver using the steps located here . With the handler installed, you can then pair the ZEN72 to your network: * Tap the plus icon in the hom…
ZSE19 S2 MultiSiren & Compatible Hubs
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Will the S2 MultiSiren ZSE19 work with my hub? The S2 MultiSiren works great as a siren and sensors with the following Z-Wave systems (the smart speaker functionality is currently only available on…
My Z-Wave Device Won't Add To The Hub
There are a few reasons why you may be having issues pairing your new Z-Wave device to the hub. Below we list the most common causes and how to address them so you can join your product to the network quickly and start using it in no time! 1. THE DEVICE IS ALREADY ADDED TO A Z-WAVE NETWORK CAUSE: How could a b…
ZEN27 S2 Dimmer & Compatible Hubs
Will the S2 Dimmer ZEN27 work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control available) * ADT Pulse (no advanced settings or scene control available) * Alarm.com (no advanced settings or scene …
How to Access Advanced Settings for My ZEN20 Power Strip on SmartThings
SmartThings has disbanded support for the previous groovy-based device handlers, as they have transitioned to the new lua platform . We have ensured that you can still access your device's advanced settings! We have created new custom Edge drivers for the lua platform. Please follow the instructions below on how to…
ZEN15 Power Switch & Compatible Hubs
Will the Power Switch ZEN15 work with my hub? The Power Switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Securify) *…
My ZEN21 On/Off Switch Shows Offline in SmartThings
If your switch is Unavailable or keeps dropping offline, this usually points to a connectivity issue. (This is a discontinued product, replacement model: ZEN71) A network repair will help refresh your mesh network's connections. See the steps below to run the repair: * Open your SmartThings app and locate y…
