My ZEN53 DC Motor Controller is Offline in HomeSeer
If your ZEN53 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN53 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
Can't Add My ZSE11 Q Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE11 Q Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE11 to HomeSeer or another Z-Wave network before. Zooz products are officially integrate…
My ZSE70 Outdoor Motion Sensor is Offline in HomeSeer
Sensor status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZSE70 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE70 Outdoor Motion sensor is unavailable, shows as offline, or is unresponsive to commands v…
How to Add Your ZEN54 0-10V Dimmer to HomeSeer
If you've wired up your ZEN54 and ensured its operating properly, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the u…
How to Add Your ZSE41 Open | Close Sensor to HomeSeer
Your ZSE41 can be added to HomeSeer in just a few easy steps! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend fi…
How to Add Your ZSE18 Motion Sensor to HomeSeer
The ZSE18 comes with two power options, the provided battery or the provided micro USB cable. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly d…
How to Add Your ZSE70 Outdoor Motion Sensor to HomeSeer
Before including the ZSE70, decide whether you want to power the unit via battery or 12-24V AC/DC and if you'll be using auto or manual inclusion. NEVER include the sensor powered with 12 V and then switch over to batteries. Your hub will recognize the sensor as a Z-Wave repeater and the batteries will drain quickly…
How to Perform an OTA Firmware Update on Zooz Devices on HomeSeer
You can check out the steps below for more information on how to update your Zooz end devices via HomeSeer. * Make sure you've already downloaded the correct firmware for the device you're updating, have extracted it from the .zip file, and know where it's located on your computer * From the HomeSeer main menu, cl…
How to Access Advanced Settings for ZEN73 Toggle Switch 700 on Hubitat
Want to access all of your ZEN73's advanced settings in Hubitat? Look no further! Use these instructions to install the custom device driver for your 700 series Toggle Switch: * Open Hubitat in your browser. * Click on Drivers Code in the side menu. * In the top right corner, click on " +New Driver " and p…
How to Access Advanced Settings for the ZEN74 Toggle Dimmer on Hubitat
Let's install the custom device driver for complete access to all of the ZEN74's advanced settings! The steps below will give you access to the settings for your 700 series Toggle Dimmer: * Open Hubitat in your browser. * Click on Drivers Code in the side menu. * In the top right corner, click on " +New Dr…
