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Showing articles from Zooz tag

Can't Add My ZEN37 Wall Remote to HomeSeer

If you're having trouble adding your ZEN37 Wall Remote to HomeSeer, give exclusion a try first! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN37 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave …

My ZSE42 Water Leak Sensor is Offline in HomeSeer

Scenes failing to run or reports not being received? This suggests a possible connectivity issue between the ZSE42 Water Leak Sensor and your HomeSeer hub. Check out these quick troubleshooting steps if your sensor is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the…

My ZSE41 Open | Close Sensor is Offline in HomeSeer

Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE41 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE41 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…

Can't Add My ZSE42 Water Leak Sensor to HomeSeer

Exclusion before inclusion? Yep! It really works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE42 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…

How to Add Your ZEN53 DC Motor Controller to HomeSeer

If you've wired up your ZEN53 and calibrated the unit, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not pro…

Can't Add My ZSE70 Outdoor Motion Sensor to HomeSeer

It might not sound logical, but if you're having trouble adding your ZSE70 Outdoor Motion Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE70 to HomeSeer or another Z-Wave network before. Zooz products are officia…

Can't Add My ZSE41 Open | Close Sensor to HomeSeer

Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE41 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issu…

Can't Add My ZSE18 Motion Sensor to HomeSeer

It might not sound logical, but if you're having trouble adding your ZSE18 Motion Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE18 to HomeSeer or another Z-Wave network before. Zooz products are officially inte…

Can't Add My ZEN54 0-10V Dimmer to HomeSeer

Having an issue including your ZEN54 0-10V Dimmer to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the…

My ZSE18 Motion Sensor is Offline in HomeSeer

Missing motion reports? Scenes failing to activate? This suggests a possible connectivity issue between the ZSE18 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE18 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave mes…

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