Can't Add My ZEN37 Wall Remote to HomeSeer
If you're having trouble adding your ZEN37 Wall Remote to HomeSeer, give exclusion a try first! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN37 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave …
Can't Add My ZEN54 0-10V Dimmer to HomeSeer
Having an issue including your ZEN54 0-10V Dimmer to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the…
How to Program Your ZEN34 Remote Switch on HomeSeer
So your ZEN34 Remote Switch is properly included and you're ready to program it? Let's get started! The Zooz ZEN34 is a powerful Z-Wave remote that looks like a standard paddle switch. Both the upper and lower paddles can be individually programmed to trigger automations through Central Scene commands or to direct…
Can't Add My ZAC36 Valve Actuator to HomeSeer
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your HomeSeer hub. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven…
How to Access the Advanced Settings for the ZEN20 Power Strip on HomeSeer
The ZEN20 Power Strip offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN20 Power Strip or the child device…
Can't Add My ZSE11 Q Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE11 Q Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE11 to HomeSeer or another Z-Wave network before. Zooz products are officially integrate…
My ZSE11 Q Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE11 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE11 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
My ZAC36 Titan Valve Actuator is Offline in HomeSeer
If your ZAC36 Titan is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZAC36 has a range of up to 400 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can…
Can't Add My ZSE42 Water Leak Sensor to HomeSeer
Exclusion before inclusion? Yep! It really works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE42 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…
How to Add Your ZSE43 Tilt | Shock Sensor to HomeSeer
It's quick and easy to add the ZSE43 Tilt | Shock sensor to HomeSeer; just follow the simple steps below! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit no…
