Can't Add My ZEN37 Wall Remote to HomeSeer
If you're having trouble adding your ZEN37 Wall Remote to HomeSeer, give exclusion a try first! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN37 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave …
Can't Add My ZSE43 Tilt | Shock Sensor to HomeSeer
Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE43 to HomeSeer or another Z-W…
How to Access the Advanced Settings for the ZEN52 Double Relay on HomeSeer
Choose the external switch behavior, select an auto-off timer, or set one of the relays to smart bulb mode and more with the advanced settings options available for your ZEN52 Double Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies …
My ZSE44 Temperature | Humidity Sensor is Offline in HomeSeer
Encountering an issue with your temp or humidity reports not being received or scenes failing to run? This suggests a potential connectivity issue between the ZSE44 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE44 is unavailable, shows as offline, or is not reporting correctly. When c…
Can't Add My ZAC36 Valve Actuator to HomeSeer
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your HomeSeer hub. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven…
How to Add Your ZEN53 DC Motor Controller to HomeSeer
If you've wired up your ZEN53 and calibrated the unit, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not pro…
How to Access the Advanced Settings for the ZEN20 Power Strip on HomeSeer
The ZEN20 Power Strip offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN20 Power Strip or the child device…
Can't Add My ZEN53 DC Motor Controller to HomeSeer
Having an issue adding your ZEN53 DC Motor Controller to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired…
My ZSE42 Water Leak Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a possible connectivity issue between the ZSE42 Water Leak Sensor and your HomeSeer hub. Check out these quick troubleshooting steps if your sensor is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the…
How to Add Your ZEN52 Double Relay to HomeSeer
So you've wired up your ZEN52 and the LED indicator is slowly blinking green, then it's powered and ready to be added to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of y…
