Can't Add My ZEN54 0-10V Dimmer to HomeSeer
Having an issue including your ZEN54 0-10V Dimmer to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the…
How to Program Your ZEN34 Remote Switch on HomeSeer
So your ZEN34 Remote Switch is properly included and you're ready to program it? Let's get started! The Zooz ZEN34 is a powerful Z-Wave remote that looks like a standard paddle switch. Both the upper and lower paddles can be individually programmed to trigger automations through Central Scene commands or to direct…
Can't Add My ZSE44 Temperature | Humidity Sensor to HomeSeer
Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE44 to HomeSeer or another Z-W…
My ZAC36 Titan Valve Actuator is Offline in HomeSeer
If your ZAC36 Titan is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZAC36 has a range of up to 400 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can…
My ZSE41 Open | Close Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE41 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE41 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
How to Add Your ZSE43 Tilt | Shock Sensor to HomeSeer
It's quick and easy to add the ZSE43 Tilt | Shock sensor to HomeSeer; just follow the simple steps below! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit no…
Can't Add My ZSE70 Outdoor Motion Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE70 Outdoor Motion Sensor to HomeSeer, you may need to try exclusion first. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; ple…
Can't Add My ZSE18 Motion Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE18 Motion Sensor to HomeSeer, you may need to try exclusion first. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please facto…
How to Access the Advanced Settings for the ZEN52 Double Relay on HomeSeer
Choose the external switch behavior, select an auto-off timer, or set one of the relays to smart bulb mode and more with the advanced settings options available for your ZEN52 Double Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies …
My ZSE11 Q Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE11 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE11 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
