Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE44 to HomeSeer or another Z-W…
Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE41 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issu…
Customize the motor cycle duration, external switch control, or even set an auto open or close timer and more with the advanced settings options available for your ZEN53 DC Motor Controller! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies…
If your ZEN52 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN52 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
Sensor status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZSE70 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE70 Outdoor Motion sensor is unavailable, shows as offline, or is unresponsive to commands v…
Customize the LED indicator or set your preferred battery reporting threshold with the advanced settings options! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any issues while tryin…
It might seem counter-intuitive, but if you're having trouble adding your ZEN15 Power Switch to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft reset an…
If your ZEN74 is unavailable, appears offline, or doesn't respond to commands via HomeSeer but is still responsive when toggled manually, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. Whe…
Scenes failing to run or reports not being received? If the LED indicator is blinking when the sensor is tilted, this suggests a potential connectivity issue between the ZSE43 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE43 is unavailable, shows as offline, or is not reporting correct…
Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE43 to HomeSeer or another Z-W…