Can't Add My ZSE18 Motion Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE18 Motion Sensor to HomeSeer, you may need to try exclusion first. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please facto…
My ZAC36 Titan Valve Actuator is Offline in HomeSeer
If your ZAC36 Titan is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZAC36 has a range of up to 400 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can…
Can't Add My ZEN52 Double Relay to HomeSeer
Troubles adding your ZEN52 to HomeSeer? You may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZEN52 to HomeSeer …
My ZSE41 Open | Close Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE41 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE41 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
How to Access the Advanced Settings for the ZEN52 Double Relay on HomeSeer
Choose the external switch behavior, select an auto-off timer, or set one of the relays to smart bulb mode and more with the advanced settings options available for your ZEN52 Double Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies …
My ZSE11 Q Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE11 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE11 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
How to Add Your ZSE42 Water Leak Sensor to HomeSeer
Your ZSE42 Water Leak sensor can be added to HomeSeer in just a few easy steps! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we …
Can't Add My ZSE70 Outdoor Motion Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE70 Outdoor Motion Sensor to HomeSeer, you may need to try exclusion first. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; ple…
How to Add Your ZSE18 Motion Sensor to HomeSeer
The ZSE18 comes with two power options, the provided battery or the provided micro USB cable. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly d…
My ZEN51 Dry Contact Relay is Offline in HomeSeer
Try these troubleshooting steps if your ZEN51 Dry Contact Relay is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN51 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, …
