How to Program Your ZEN34 Remote Switch on HomeSeer
So your ZEN34 Remote Switch is properly included and you're ready to program it? Let's get started! The Zooz ZEN34 is a powerful Z-Wave remote that looks like a standard paddle switch. Both the upper and lower paddles can be individually programmed to trigger automations through Central Scene commands or to direct…
My ZAC36 Titan Valve Actuator is Offline in HomeSeer
If your ZAC36 Titan is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZAC36 has a range of up to 400 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can…
How to Program Scene Control on Your Zooz Light Switches on HomeSeer
Central scene programming allows a Z-Wave device (usually a controller like a switch or remote) to send scene activation commands to the hub or gateway. The hub interprets these commands and determines what actions to take. This method requires the Z-Wave hub or controller to process the commands and execute the au…
Can't Add My ZSE43 Tilt | Shock Sensor to HomeSeer
Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE43 to HomeSeer or another Z-W…
Can't Add My ZSE11 Q Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE11 Q Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE11 to HomeSeer or another Z-Wave network before. Zooz products are officially integrate…
My ZSE44 Temperature | Humidity Sensor is Offline in HomeSeer
Encountering an issue with your temp or humidity reports not being received or scenes failing to run? This suggests a potential connectivity issue between the ZSE44 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE44 is unavailable, shows as offline, or is not reporting correctly. When c…
Can't Add My ZEN37 Wall Remote to HomeSeer
If you're having trouble adding your ZEN37 Wall Remote to HomeSeer, give exclusion a try first! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN37 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave …
Can't Add My ZAC36 Valve Actuator to HomeSeer
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your HomeSeer hub. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven…
My ZSE42 Water Leak Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a possible connectivity issue between the ZSE42 Water Leak Sensor and your HomeSeer hub. Check out these quick troubleshooting steps if your sensor is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the…
Can't Add My ZEN53 DC Motor Controller to HomeSeer
Having an issue adding your ZEN53 DC Motor Controller to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired…
