Can't Add My ZEN73 On/Off Toggle Switch to Hubitat
Not able to include the ZEN73 to Hubitat? It's time to try exclusion! Removing the switch from your hub is possible, even if it’s never been added. An “unknown” device will be excluded and you can then try to include it again. Just make sure your Hubitat is running on the latest version first. However, please not…
Can't Add My ZEN74 Toggle Dimmer to Hubitat
Trouble getting the ZEN74 to pair? Try the exclusion process first! Excluding is a simple and effective process that acts as a soft reset to help with any inclusion and configuration issues. It can be done even if your ZEN74 was never successfully added to your Hubitat network. However, please note that exclusion be…
Can't Add My ZSE42 Water Leak XS Sensor to Hubitat
Having issues including the ZSE42 XS Sensor to Hubitat? Try excluding the sensor first. Please ensure the platform is running on version 2.2.9 or higher. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been inclu…
Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
Can't Add My ZEN52 Double Relay to Hubitat
The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft re…
Can't Add My ZEN52 Double Relay to Home Assistant
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
Can't Add My ZEN51 Dry Contact Relay to Home Assistant
If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Important Note : A steady, blinking green is…
Can't Add My ZSE44 Temperature | Humidity XS Sensor to Hubitat
The ZSE44 XS Sensor is officially supported by Hubitat so it will work with the hub out of the box! (Ensure the platform is on version 2.2.9 or higher.) Even if the ZSE44 was never connected to the hub, begin by excluding the device. This acts as a soft reset to assist with ZSE44 Sensor configuration. 800 seri…
Can't Add My ZAC38 Range Extender to My Z-Wave System
Inclusion issues are often best resolved by a simple exclusion! This process can also be known as removing or unpairing a device from a Z-Wave hub. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion is simply a way of soft resetting the device and can even be done if …
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Wave System
Having an issue including your ZSE41 Open | Close XS Sensor? Let's begin by excluding the unit. Unpairing, disconnecting, and removing are all ways to refer to exclusion. This is a soft reset that can assist with a variety of configuration or connectivity issues. 800 series only: Exclusion before inclusion applie…
