Can't Add My ZEN23 On/Off Switch to Vera
This is product is discontinued and replaced with the ZEN73 . What does that mean? Let's try excluding the switch first. You can exclude a Z-Wave device even if it was never properly included since exclusion acts as a reset. Start by trying to include the switch to Vera again. It should be included as a Generic…
My ZSE29 Outdoor Motion Sensor Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with ZSE70 . What does that mean? This points to a range or connectivity issue. Let's figure it out together: The very first thing to try is Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections b…
Changing Advanced Settings for Your ZEN25 Double Plug in Vera
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Your ZEN25 Double Plug comes with a lot of useful customization options that are pretty easy to set up in Vera! You can adjust a variety of reporting frequencies, on/off status after power failure, overload protection,…
How to Change the Advanced Settings for Your ZEN20 Power Strip in Vera
We've introduced a lot of cool advanced options in this upgraded version of the ZEN20 Power Strip. You'll be able to adjust a variety of reporting frequencies, on/off status after power failure, overload protections, and auto on/off timers (among others!). Here's how to how to adjust the parameter settings: 1. Open…
How to Add Your ZEN26 On/Off Switch to Vera
But wait! Does your switch work 100% of the time when controlled manually? If not, let's find out how the wiring installation can be improved (diagrams coming soon). And if so, let's add it to your Vera network: 1. Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button 2. Choose …
How to Add Your ZEN22 Dimmer Switch to Vera
This is product is discontinued and replaced with ZEN72 . What does that mean? Once your dimmer is wired up and working well manually, you can tackle the Z-Wave part of the installation: To include the Dimmer Switch, go to your Vera app interface: 1. Select the Devices tab. Then click on the gray " + Add Devic…
How to Add Your ZEN20 Power Strip to Vera
Manually adding your ZEN20 Power Strip to Vera is easy: 1. Plug the ZEN20 Power Strip into the grounded receptacle you plan to use it with (doesn't need to be close to Vera) 2. Put Vera into inclusion mode by selecting the Devices tab. Then click on the gray " + Add Device " button 3. Choose Generic Z-Wave Devi…
Can't Add My ZEN27 Dimmer to Vera
Exclusion should be your first move for all configuration issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the dimmer to Vera once more. Here's how to do it: 1. Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button 2. Ch…
My ZEN20 Power Strip Shows "Can't Detect Device" in Vera
The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Let's start with Updating Neighbor Nodes. This is a useful feature in your Vera interface that will refresh the network and help Vera find the most efficient route to your ZEN20 Power Strip. Give this a try if you're e…
My ZSE40 4-in-1 Sensor Disappeared from My Vera Dashboard
This is product is discontinued and replaced with ZSE11 . What does that mean? Including your sensor on older firmware and can't see the motion value anymore? Here's what to try: As of mid-July 2018, the 4-in-1 sensor's official Vera integration has been released, allowing you to choose the sensor from the devi…
