You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Vera tag

My ZEN30 Double Switch Shows "Can't Detect Device" in Vera

The first thing to try is updating neighbor nodes. This particular error message can indicate a connectivity, range, or configuration issue, so  Updating Neighbor Nodes  can help.This is a useful feature in your Vera interface that will help Vera find the most efficient route to your Double Switch after you've confi…

My ZSE18 Motion Sensor Shows "Can't Detect Device" in Vera

This points to a range or connectivity issue. Let's figure it out together: The very first thing to try is  Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices. It may help Vera find the most efficient route to your ZSE…

My ZSE19 Multisiren Shows "Can't Detect Device" in Vera

This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? This may be a range or connectivity issue. Let's see if we can suggest some solutions. The very first thing to try is  Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's inter…

My ZEN24 Dimmer Shows "Can't Detect Device" in Vera

This is product is discontinued and replaced with the ZEN74 . What does that mean? The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Here's where to start: If the dimmer is wired up and working well manually, start with Update Neighbor Nodes. This is a   useful feat…

How to Add Your ZSE42 Water Leak XS Sensor to Vera

Your ZSE42 Leak XS Sensor will work with Vera but it requires a little bit of manual configuration to display correctly. Keep reading for detailed instructions. Follow the instructions below to pair the device: * Power the ZSE42 Sensor up. * Select the  Devices  tab in your Vera app. Then click on the gray " + …

My ZEN26 On/Off Switch Shows "Can't Detect Device" in Vera

Is it connectivity? Configuration? Range? Let's figure this out together: Let's start by refreshing the connections between Vera and your device by deploying  Update Neighbor Nodes . This is a useful feature in your Vera interface that will help Vera find the most efficient route to your switch after everything has …

How to Access Advanced Settings for ZEN76 S2 Switch on Vera

With the ZEN76 S2 Switch, you'll have access to many advanced features, like auto turn-on timer and smart bulb mode. Use the steps below to adjust any parameter setting for your ZEN76 in your Vera interface; we used on/off status recovery as  an example,  but the same method applies to any other parameter. The full …

My ZEN27 Dimmer Shows "Can't Detect Device" in Vera

Let's start by updating neighbors nodes in your Vera interface. This particular error message can indicate a connectivity, range, or configuration issue, so  Update Neighbor Nodes can help.   This is a useful feature in your Vera interface that will help Vera find the most efficient route to your dimmer after every…

My ZEN23 On/Off Switch Shows "Can't Detect Device" in Vera

This is product is discontinued and replaced with the ZEN73 . What does that mean? Is it connectivity? Configuration? Range? Let's see if we can get Vera to detect your switch: Whenever you'd like to refresh connections between Vera and your device, check out Update Neighbor Nodes . This is a useful feature in y…

How to Change the Advanced Settings for Your ZEN31 RGBW Dimmer in Vera

This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Your RGBW Dimmer can be customized using more than 15 different parameters. Play around with ramp rates, energy reports, on/off status after power failure, and so much more. You can even use the pr…

scroll to top icon