Can't Add My ZEN52 Double Relay to Home Assistant
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
Can't Add My ZEN51 Dry Contact Relay to Vera
Having issues with including your ZEN51 Dry Contact Relay? Begin by excluding the device. This process acts as a soft reset to help with any configuration or inclusion issues. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a ste…
Can't Add My ZEN55 Smoke & CO Detector Bridge to Home Assistant
Having trouble adding your ZEN55 Smoke & CO Detector Bridge to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. Important Note : A steady, blinking green is the standard…
Can't Add My ZSE43 Tilt | Shock XS Sensor to My Z-Wave System
Having an issue including your ZSE43 Tilt | Shock XS Sensor? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. It's a type of reset that can assist with a variety of configuration or connectivity issues, so always start here. 800 series o…
Can't Add My ZEN14 Outdoor Double Plug to My Z-Wave System
Are you experiencing issues including the ZEN14? Start by excluding the device! Exclusion acts as a soft reset for the device and can even be done if the plug has never successfully been included. It helps with everything from connectivity to configuration issues. 800 series only: Exclusion before inclusion appli…
Can't Add My ZEN32 Scene Controller to Vera
If your ZEN32 has trouble being added to Vera, then exclusion is the next thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 …
Can't Add My ZEN52 Double Relay to SmartThings
Having trouble adding the ZEN52 Double Relay to SmartThings? Start by excluding the device. Exclusion helps to resolve any issues with configuration or inclusion and can be done even if the unit has never successfully been included to SmartThings. Important Note : A steady, blinking green is the standard state fo…
Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
Can't Add My ZSE11 Q Sensor to Vera
Exclusion is a type of soft reset that can help with most inclusion issues. If your sensor won't pair, that's the first thing to try! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to Hubitat
The ZSE44 XS Sensor is officially supported by Hubitat so it will work with the hub out of the box! (Ensure the platform is on version 2.2.9 or higher.) Even if the ZSE44 was never connected to the hub, begin by excluding the device. This acts as a soft reset to assist with ZSE44 Sensor configuration. 800 seri…
