Can't Add My ZSE41 Open | Close XS Sensor to SmartThings
Inclusion issues aren't unusual in the world of Z-Wave, but they can be solved! Give exclusion a try. Even if your Open|Close XS Sensor was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion befo…
Can't Add My ZEN51 Dry Contact Relay to My Z-Wave System
Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in y…
Can't Add My ZEN51 Dry Contact Relay to SmartThings
Having trouble including your ZEN51 Dry Contact Relay? Excluding the device may help. Even if your ZEN51 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Important Note : A steady, blinking green is the standard state for…
Can't Add My ZSE29 Outdoor Motion Sensor to Hubitat
This is product is discontinued and replaced with ZSE70 . What does that mean? If you're experiencing inclusion problems, one of the first things to always try is exclusion. It sounds weird, but removing your ZSE29 from Hubitat can help the hub include it, even if it was never added in the first place. But first,…
Can't Add My ZEN77 S2 Dimmer to SmartThings
Exclusion is the best troubleshooting step for any inclusion issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will n…
Can't Add My ZEN72 Dimmer to My Z-Wave System
Dimmer not pairing? Try excluding first! Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
Can't Add My ZEN31 RGBW Dimmer to Hubitat
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you're experiencing inclusion issues with your ZEN31 RGBW Dimmer, a good idea to try is excluding the device. If you find that your RGBW Dimmer won't add to your hub, you can try to exclude, or …
Can't Add My RGBW Dimmer ZEN31 to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to be excluded: * In Home Assistant: open Settings > Devices and Service…
Can't Add My ZSE11 Q Sensor to SmartThings
Make sure to have the sensor's new lua Edge driver installed to properly recognize the device and configure it in your SmartThings network. Once you have the Edge driver installed, you'll want to exclude the device from SmartThings. The process is a type of reset that helps with most configuration issues. Even if …
Can't Add My ZEN72 Dimmer to SmartThings
No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experienc…
