Can't Add My ZAC36 Valve Actuator to Hubitat
Try excluding the ZAC36 from Hubitat before giving inclusion another try! You can remove any Z-Wave device, including the ZAC36, on the Hubitat app, even if it was never successfully included - the app should confirm an unknown device was removed. Just make sure you have the latest Hubitat verison installed. 800 …
Can't Add My ZEN32 Scene Controller to Vera
If your ZEN32 has trouble being added to Vera, then exclusion is the next thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 …
Can't Add My ZSE11 Q Sensor to Vera
Exclusion is a type of soft reset that can help with most inclusion issues. If your sensor won't pair, that's the first thing to try! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory …
Can't Add My ZEN52 Double Relay to My Z-Wave System
Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't need …
Can't Add My ZSE42 Water Leak XS Sensor to My Z-Wave System
Having trouble including your ZSE42 Water Leak XS Sensor? Start with exclusion! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. Un…
Can't Add My ZEN52 Double Relay to SmartThings
Having trouble adding the ZEN52 Double Relay to SmartThings? Start by excluding the device. Exclusion helps to resolve any issues with configuration or inclusion and can be done even if the unit has never successfully been included to SmartThings. Important Note : A steady, blinking green is the standard state fo…
Can't Add My ZSE42 Water Leak XS Sensor to Home Assistant
If you're having trouble including your ZSE42 Water Leak XS Sensor to Home Assistant, start with exclusion. Exclusion can be done from Home Assistant even if the sensor has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. 800 series only: Exclusion before incl…
Can't Add My ZEN71 On/Off Switch to Hubitat
Trouble adding your ZEN71 to Hubitat? We've got you covered! Your ZEN71 may have never been included in your hub’s network, but that doesn't mean you can't remove it. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going through with the process…
Can't Add My S2 MultiSiren to Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Inclusion issues are a common issue in the Z-Wave world, but they're typically easy to solve. Exclusion would be the fir…
Can't Add My ZSE11 Q Sensor to Hubitat
If your Q Sensor is having trouble adding to your Hubitat network, then you need to try to exclude it first. The exclusion process acts as a soft reset for any Z-Wave device, helping with any inclusion or configuration issues. You can do this even if the ZSE11 has never been included to Hubitat: it will simply confi…
