Can't Add My ZEN51 Dry Contact Relay to Home Assistant
If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Important Note : A steady, blinking green is…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Home Assistant
If you're having issues including your ZSE43 Tilt | Shock Sensor, the first step to try is exclusion. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. If Home Assistant is having trouble recognizing …
Can't Add My ZEN73 On/Off Toggle Switch to My Z-Wave System
Let's start by excluding the switch from your system. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to SmartThings
Having trouble adding the ZSE44 to SmartThings? The first thing to try is to exclude the device. This process helps with any configuration or inclusion issues, and can be done even if the unit has never been successfully included to SmartThings. 800 series only: Exclusion before inclusion applies to the 700 serie…
Can't Add My ZEN04 Smart Plug to Hubitat
Can't include the ZEN04 to Hubitat? Try exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before …
Can't Add My ZAC36 Valve Actuator to Hubitat
Try excluding the ZAC36 from Hubitat before giving inclusion another try! You can remove any Z-Wave device, including the ZAC36, on the Hubitat app, even if it was never successfully included - the app should confirm an unknown device was removed. Just make sure you have the latest Hubitat verison installed. 800 …
Can't Add My S2 MultiSiren to Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Inclusion issues are a common issue in the Z-Wave world, but they're typically easy to solve. Exclusion would be the fir…
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Wave System
Having an issue including your ZSE41 Open | Close XS Sensor? Let's begin by excluding the unit. Unpairing, disconnecting, and removing are all ways to refer to exclusion. This is a soft reset that can assist with a variety of configuration or connectivity issues. 800 series only: Exclusion before inclusion applie…
Can't Add My ZEN24 Toggle Dimmer Switch to Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? If your ZEN24 is having difficulties connecting to your hub, you may need to exclude it. Excluding is a simple process that acts as a soft reset to help with various inclusion and configuration issues. It can be done even if your Z…
Can't Add My ZAC38 Range Extender to My Z-Wave System
Inclusion issues are often best resolved by a simple exclusion! This process can also be known as removing or unpairing a device from a Z-Wave hub. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion is simply a way of soft resetting the device and can even be done if …
